Floor Manager

2 weeks ago

Cape Town, South Africa Fashion Fusion PTY Ltd Full time

Floor Managers spend a lot of time on the shop floor, working alongside the team, keeping our customers happy and ensuring the store is hitting its targets. They take pride in their team, developing them and leading from the front, as if running their own business.

This is your opportunity to build a career in a company that’s growing year on year, you’ll experience the thrill of hitting targets, solving problems and reaching your potential.

Duties & Responsibilities
- Lead and motivate your team, in accordance with our Leadership & Company Principles, to work to their full potential every day and provide an environment where colleagues can produce their best work
- Create an environment where every member of your team can do their best work
- Take full responsibility for the performance and day-to-day operations of your store
- Effectively delegate workload and motivate your team to achieve your store’s key performance indicators
- Optimisation of store process through regular process analysis and implementation
- Solve problems swiftly to enable your team to focus on their tasks
- Ensure and provide excellent Customer Service throughout your store
- Monitor, manage and improve key performance indicators throughout your store
**Requirements**:

- Matric/Grade 12
- Business and/or Retail Management Diploma
- 3-5 Years experience in a retail environment as store manager
- Experience of leading and developing a team in a fast-paced, target-driven environment
- Excellent time-management, delegation and problem-solving skills
- A customer-focused manner, prioritising the customer experience at all times
- Willingness to be continuously on the go, working alongside your team,
- Excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store

**Job Types**: Full-time, Permanent

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