Job Description: Shopfit Projects Manager

**Job Description: Shopfit Projects Manager (Cosmetics)**

**Position**: Shopfit Projects Manager

**Department** : Retail Services

**Location**: Johannesburg, Parktown OR Cape Town, Observatory

**Reporting to** : Retail Services Manager

**Purpose of the Role**

**To provide efficient, effective and timebound shopfit project management services to the various clients of PDS for new brand builds (**counters, back walls, gondolas and retail stores) **and for the maintenance of existing brand builds within respective retail stores for various prestige and luxury cosmetics brands.**

**KEY RESPONSIBILITIES**

**Project Management Services**
- Management of all build projects as signed off by the Board of Directors.
- Ensure that all projects have been scoped and briefed in.
- Ensure that timelines are agreed upon and adhered to.
- Ensure that project objectives/dependencies are identified, reported on and managed at all times.
- Actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance.
- Complete post implementation reviews to ensure successful delivery has been achieved and ensure that improvements can be made for future projects.
- Ensure that effective handovers on all projects are conducted timeously and effectively - ensuring business continuity and mitigation of risk for all respective customers and PDS.
- Build standard operating procedures for project management services; ensure buy-in from all key stakeholders.

**Project Management: New Brand Builds**
- Obtain project build scope and objectives from the brand team (the client).
- Create a project plan and sign off with all relevant stakeholders.
- Ensure efficient and effective execution of approved project plans.
- Liase with internal brand team (the client) to obtain design - liase with all relevant stakeholders until approved.
- Obtain relevant quotes and samples from shop fitters and manage process to obtain final sign off.
- Work with selected shop fitter to obtain technical drawings.
- Sign off technical drawings with international brand team.
- Liase with the retailer to sign off technical drawings.
- Ensure drawings are approved by all relevant parties.
- Post approval, manage the build process with either local shopfitters or international shopfitters as appropriate with regular touch points and feedback to the client and retailers until build is ready for installation.
- Ensure that all stakeholders are updated regularly to ensure timelines are met - liase with inbound/logistics around shipping of builds where relevant.
- Manage and highlight all risks and build mitigation plans.
- Once build is installed, take pictures, send to stakeholders, flag snags and manage accordingly.

**Value Added Services: Identification and Capitalisation of Trade Opportunities**
- Using visual and spatial awareness principles, identify visual opportunities for brands in the trade (Example: develop and create POSM concepts for submission to brands for approval within the brand guidelines).
- Communication of opportunities to the brand team to obtain feedback and approval.
- Project management for identified visual opportunities with all relevant stakeholders - Local brand team and international.
- Fulfilment of visual briefs from brand clients.

**Communication, Stakeholder Management and Customer Service**
- Build effective working relationships with internal and external stakeholders to achieve overall business objectives.
- Develop and maintain relationships with our customers to ensure PDS is deemed integral to their business, so as to maximise business growth and enable business continuity.
- Ensure customers and all key stakeholders receive timeous updates and feedback regarding the status of respective projects.
- Escalate and/or flag all potential and current issues/risks with the PDS senior management team timeously.
- Work in partnership with all other departments to ensure the smooth day to day running of the business as a whole, through regular and relevant communication.

**Reporting**
- Creation and maintenance of all detailed project plans.
- Ensure each project file is updated with required documentation.
- Provide reporting updates for EXCO and Clients timeously.

**Budget and financial responsibilities**
- Obtain sign-off on project budgets from the client.
- Obtain sign off for any ad hoc maintenance requirements for any new or existing builds.
- Allocate own resources and work with others to ensure specified budget requirements are adhered to.

**COMPETENCIES**
- Deciding and Initiating Action
- Working with People
- Writing and Reporting
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Adapting and responding to change
- Coping with pressures and setbacks
- Entrepreneurial and commercial thinking

**SKILLS & ATTRIBUTES**
- Self-motivated; good energy levels and ability to work independently
- Attention to deta