Accounts Clerk

22 hours ago

East London, South Africa Herotel Full time

Applications are invited for the **Accounts Clerk** position to be based in **(East London / Cradock / Graaf Reinet/ Eastern region).**

**PURPOSE OF THE ROLE**: The Accounts Clerk attends to the billing and debt collection requirements within the Finance Department, while ensuring excellent customer service levels are maintained at all times.

**Key Performance Areas would include, but are not limited to**:

- Billing, invoicing and processing of credits.
- Ticket management.
- Liaising with Sales Department and clients to resolve outstanding queries.
- Reconciliation of debtors accounts daily/weekly/monthly.
- Collection of outstanding payments owed by debtors and flagging exceptions for the Accounts Supervisor.
- Suspensions.
- Reporting of cash collections and outstanding debtors.
- Sending out of monthly statements to customers.
- Sending out of invoices / PODs when requested by clients.
- Resolving potential problems with customers.
- Dealing with clients with regards to outstanding debt and payments.
- Making payment plans / arrangements.
- Assist Accounts Supervisor with ad hoc tasks where possible.
- Administration of debtor accounts.
- Administration of rebates.
- Working with Age Analysis to ensure priority debtors are dealt with in a timeous manner
- Good knowledge of and experience in accounting systems.
- Experience in customer service and ablility to deal with difficult customers.
- Critical to have good communication skills (written & verbal).
- Effective time management.
- Good computer skills (Excel).
- Strong team player

**Education Requirements**:

- Minimum Grade 12.
- Advantageous to have suitable degree or qualification in Bookkeeping or Accounting.
- Minimum 3 years in similar role.

**_PLEASE NOTE:_

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