HR Advisor

2 weeks ago

Johannesburg, South Africa Ipsos Full time

As an **HR Advisor **, your responsibilities will include:

- Provide advice, guidance and support to employees and line managers on the interpretation of HR policies, procedures and terms and conditions of employment.
- Delivery of HR services such as manpower planning, recruitment, performance management, reward, management of incapacity cases and employee relations through technical proficiency.
- Actively participate in various operational meetings e.g. monthly departmental/section team meetings to ensure alignment and fit to purpose service.
- Provides independent support and advice to comply with transformational and labour legislation and to proactively identify barriers to enable line management to manage transformational and labour issues.
- Assist line managers in developing structures and roles that are well defined with aligned competencies and learning paths.
- Assist line managers in developing and determining levels capabilities of employees through talent management and the performance management standards and development initiatives.
- Assist in maintaining sound employee relations through continuous coaching, consulting and negotiating with various stakeholders.
- Monitor good HR Practices through HR reporting to line management to enable them to comply and improve on people and social processes.
- Conduct diagnostic studies and analysing data to determine root causes for people related problems and advise line management on possible solutions.
- Ensure data integrity through auditing and maintenance of the relevant HR systems

Qualifications:

- Bachelor’s Degree in Human Resources Management /Industrial & Organizational Psychology or Bachelor of Social Sciences
- HR experience within a Call Centre environment essential
- Extensive knowledge and advanced skill in MS Office essential
- Valid South African Drivers license essential.
- Good written and verbal communication skills in English

**Experience**:

- 2+ years’ experience in a HR Generalist role essential

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