IT Technician

**Purpose**: To oversee and maintain the IT infrastructure and to actively participate in the
new technology introduction, to offer assistance to the business’s customers
IT systems and promptly address any problems that may arise. To offer front-line
support for the software programs that the company uses at its many locations.

**Qualification and Experience**
- **Diploma of 1 to 3 years / NQF level 6**:

- Skills and experience required Up to 4 years experience in IT Networks and Information Security and related.
- **A+, N+, MCSD (**Microsoft Certified Solutions Developer).
- **_Own vehicle._**:

- Extensive knowledge of Desktop, Server, and Network support.
- Knowledge of Warehouse Equipment to configure and manage (Scanners, Printers,
etc.)

**KPIs**
- Install and maintain network hardware and software, including device
management.
- Analyse and isolate network-related issues.
- Monitor networks to ensure compliance, security, and availability.
- Evaluate and modify systems performance.
- Identify user needs.
- Determine network and system requirements.
- Maintain the integrity of the network, server deployment, and security.
- Ensure network connectivity throughout InSync infrastructure is on par with
technical considerations.
- Maintain network servers.
- Managing backups according to defined schedule as per standards.
- Desktop support for infrastructure and software.

**Job Category**:IT**Job Type**:Full Time**Job Location**:East Rand