Kindle Direct Publishing Support Analyst

Proven Englsih and Portuguese verbal and written fluency skills. - 1+ years of previous experience in a contact center environment. - Demonstrated verbal and written communication skills with external/internal parties - Proven ability to understand complex issues Position Responsibilities - Reprocess stuck books through the system - Route issues and bugs...

Proven German and English verbal and written fluency skills. - 1+ years of previous experience in a contact center environment. - Demonstrated verbal and written communication skills - Proven ability to understand complex issues Position Overview Position Responsibilities - Reprocess stuck books through the system - Route issues and bugs that need...

Fluency in English - 1-2 years of work experience in a Customer Service or Contact Centre environment - High School Diploma OR relevant NQF level qualification - Computer literacy (Excel, Word, PowerPoint, Outlook) - Previous Amazon Customer Service experience - Comfort and experience with the use of technical and payment tools/systems - Experience working...

Previous team management experience - Proficiency in using MS tools - Flexibility to work in an overnight shift environment which includes weekends and public holidays The Team Manager is accountable for creating a high performance culture that motivates associates to demonstrate levels of ownership, accountability and Publisher advocacy that enables a...

**Our Company**: If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you. If you have a desire to work in an organization that is: - Passionate about its people - Focused on delivering the very best tech to our...

The production manager develops work procedures and establishes quality standards for the production of the publications in collaboration with the rest of the publishing team. Manages and organises daily operations involved with the production of the publications and the distributed to relevant events or subscribers globally. Coordinates publication efforts...

Fluent in Dutch and English - Excellent written and verbal communication skills. - Flexibility to work in a shift environment which may include weekends Job summary **Responsibilities**: - Respond to queries sent to the KDP forums - Investigate payment concerns brought up by customers - Route legitimate payment concerns to Accounts Payable - Reprocess...

**Key Responsibilities**: - Engage with potential customers in-person meetings. - Maintain strong relationships with clients to foster repeat business. - Present product offerings clearly and effectively, demonstrating how they meet customer needs. - Achieve individual sales targets while contributing to the overall team goals. - Deliver compelling...

Bachelor’s Degree - 1+ years customer service experience - Working knowledge of Microsoft Office Applications and ability to navigate multiple computer systems and platforms with strong attention to detail - Excellent written and verbal communication skills in English and German - Experience in identifying opportunities to simplify and/or automate complex...

Basic Qualifications - Fluent in Traditional Chinese and English language in written and verbal communication - Matric or equivalent - 1+ years customer service experience - Working knowledge of Microsoft Office Applications - Ability to navigate multiple computer systems and platforms - Fluent in Traditional Chinese and English language in written and...