Repairs Internal Support

**Job specifications**:

- Fair understanding of electro-mechanical business; electric motors, geared motors, and industrial gear units.
- Understanding of geared motor selection to suit customer requirements is critical.
- Working with the Repairs Specialist in carrying out the strategic functions of the repair’s portfolio of the division.
- Gearbox component selection and integration to suit the scope of repair work before compiling quotations.
- Provision of service advice relating to the scope of repair work on gearboxes that are sent to the division.
- Effective use of the Engineering Enquiry System for quotations, order processing and purchase processing.

**Key performance indicators**:

- Customer, Branch and Divisional repair expertise service delivery covering mechanical drive products.
- Effective evaluation of stripped-down gearboxes, identification of damaged gearbox components and possible causes of failure.
- Achieving target response times for the preparation and submission of commercial quotations.
- Escalating gear product failure mode analysis and reporting to a level of professionalism which benefits the long-term reputation of the Company.
- Liaise with customers and BMG branches on progress of strip and quotation jobs, orders, and work in progress of the repair jobs.
- Maintain gearbox repair sales for the benefit of the company.

**Education and experience**:

- Grade 12 with Fitter & Turner qualification.
- A minimum 5-year experience in gearbox assembly.
- Previous sales and/or workshop experience would be an advantage.
- Commercial knowledge.
- Must be computer literate.

**Job Types**: Full-time, Permanent

Work Location: In person