Specialist: Database Administration

**Job Advert Summary**:
**Purpose Statement**

Develop, design and implement and maintain activities related to the SABS database environment by resolving internal and external queries timeously thereby ensuring that SABS ICT resources are always available.

**About SABS**

The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS), promote quality in connection with commodities, products and services, and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy.

**Minimum Requirements**:

- Diploma + Advanced Diploma / B-Degree in ICT, IS, Computer science or related field (NQF Level 7)
- MCSE: Data Platforms Certification is essential
- Oracle Database SQL Certified Associate is essential
- Information Technology Infrastructure Library (ITIL) Foundation Certification is preferred

**Duties and Responsibilities**:
**Functional Management**
- Develop and implement a strategic blueprint to follow when deploying databases within the SABS environment.
- Provide maintenance and support services to SABS database systems to ensure that database systems are fully operational and functioning as required.
- Provide reporting and ETL services as required by the business.
- Report, track and resolve all database system failures.
- Install new or rebuild existing databases in accordance with standards and operational requirements.
- Install and configure systems as per best practice in the market place and in compliance with the database system baselines of the SABS.
- Perform daily systems monitoring, verifying the integrity and availability of all databases, systems and key processes.
- Provide tier two and three and other support per requests from the ticketing system by investigating and troubleshooting issues both remotely and on site.
- Configure or add new services as required.
- Ensure database systems are continuously optimized for performance.
- Implement data system installations, configurations and maintenance in line with approved ICT policies and procedures
- Contribute to and maintain system standards plan and design audits to assess and address risks and ensure compliance with all relevant legislation.
- Repair and recover database systems from hardware or software failures and data loss incidents.
- Manage database security as per the SABS standard operating procures.

**Risk and Compliance Management**
- Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks
- Support and provide evidence to all internal and external audit and regulatory requirements.
- Maintain quality risk management standards in line with regulatory requirements.
- Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
- Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

**Stakeholder Management**
- Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
- Represent and participate in the organisation’s committees and tasks teams when required.
- Convene and attend meetings and present relevant information stakeholders when required.
- Ensure the provision of excellent customer service.
- Resolve queries and problems within span of control and within agreed time frames.
- Follow up on unresolved queries and complaints where required.
- Liaise with relevant stakeholders regarding follow-up of information, as required for tender requests.
- Manage internal and external relationships to ensure that ICT database administration best practices are implemented across the organisation.