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External Sales Representative

2 weeks ago

Edenvale, South Africa ELECTRICAL MOTORS COMPANY Full time

**Position Overview: - Experience in electric motors only will be accepted**

The External Sales Representative is responsible for generating new business, managing client relationships, and driving sales of electric motors and related products. This role involves actively engaging with customers on-site, understanding their needs, presenting appropriate solutions, and working closely with internal teams (Warehouse, Technical, and Finance) to ensure successful delivery and after-sales support.

Success in this role requires excellent communication, strong technical understanding of electric motors, and the ability to build long-term customer partnerships.

**Key Responsibilities**:Sales Generation & Customer Acquisition**
- Identify and pursue new business opportunities within assigned territory.
- Conduct client visits to understand project requirements and present product solutions.
- Promote the full range of electric motor products to industrial and commercial clients.
- Meet or exceed sales targets and contribute to business growth.

**Customer Relationship Management**
- Build and maintain strong relationships with existing and potential customers.
- Act as the main point of contact for key accounts.
- Provide ongoing support and follow-up to ensure customer satisfaction and repeat business.

**Product Knowledge & Consultation**
- Advise clients on product selection based on technical requirements.
- Stay informed about industry trends and competitor offerings.

**Sales Administration & Reporting**
- Prepare quotations and proposals based on client needs.
- Maintain accurate records of customer interactions, opportunities, and sales activities using CRM or internal systems.
- Submit weekly/monthly sales reports and updates to management.

**Coordination with Internal Teams**
- Liaise with the Warehouse team to ensure product availability and delivery timelines.
- Work closely with the Finance department on account setup, credit terms, and invoicing.
- Communicate customer feedback, delivery issues, or product concerns promptly.

**After-Sales Support**
- Follow up on deliveries to ensure quality and customer satisfaction.
- Assist with product returns, exchanges, and resolving technical issues in coordination with internal support teams.

**Requirements & Skills:Core Skills**
- Excellent interpersonal and negotiation skills.
- Strong verbal and written communication abilities.
- Self-driven with a proven ability to work independently.
- Organised, with good time management and attention to detail.
- Customer-focused with a positive and professional attitude.

**Technical Knowledge**
- Ability to learn and explain technical concepts confidently.
- Previous sales experience in a technical or industrial field is highly advantageous.

**Key Competencies**:

- **Sales Acumen**: Strong ability to drive new business and close deals.
- **Customer Service Orientation**: A passion for delivering excellent service and building long-term relationships.
- **Technical Aptitude**: Ability to understand and communicate product features and benefits.
- **Team Collaboration**: Works well with internal departments to ensure end-to-end customer satisfaction.
- **Territory Management**: Ability to plan, prioritize, and manage a customer base across assigned areas.

**Working Conditions**:

- Regular travel to customer sites required.
- Must have a valid driver’s license and own reliable transport.
- Ability to work flexible hours, if required, to meet client needs.

Work Location: In person