Sales Administrator
1 week ago
**Description**:
The Sales Administrator provides vital support to the sales team by handling administrative tasks, managing customer orders, and ensuring smooth communication between sales, operations, and clients. This role plays a critical part in maintaining accurate sales data, supporting forecasting processes.
**Responsibilities**:
- Attend to sales orders and blanket agreements for allocated customers/segments
- Responsible for the loading of new products on customer profiles
- Assist with price change requests and associated approvals
- Responsible for follow ups on sales orders and attending to any queries, all communication to customer regarding the order loaded.
- Ensure relevant confirmations of all SO / PO with customers
- Responsible for the updating of blanket agreements and planning according to orders
- Responsible for the drafting sales orders and the management thereof
- Ensure relevant communication to all stakeholders with regards to sales orders, deliveries any issues regarding their order
- Ensure updates of price and customer data integrity management
- Ensure that all sales orders are loaded to optimize efficiency and effectiveness of transport vehicles
- Capturing of data on relevant portals and updating of internal documentation
- Responsible for monthly price notifications to all stakeholders
- Responsible for creating all price quotations as requested
- Ensure that all portal orders are regularly reviewed for relevant segments
- Receiving and distributing of all related and essential documentation to all stakeholders
- Preparing reports on sales metrics and performance of customer database
- Liaise with sales regarding predicted sales and forecasts to compile a monthly forecast
- Analyze historical data and sales trends to assist in demand planning and stock management
- Track and flag discrepancies between forecasted and actual sales volumes
**Health and Safety**
- Participate in safety forums and attend relevant training/programmes
- Report all safety incidents to the relevant people
- Comply with safety policies and procedures
- Wear protective clothing (where applicable) at all times
**Requirements**:
- Grade 12 or equivalent
- A relevant tertiary qualification would be advantageous
- A minimum of two years’ relevant working experience recommended with specific reference to administration or coordination role
- Experience in forecasting and working with sales data (advantageous)
- Familiarity with e-commerce platforms and clients (advantageous)
- Knowledge of SAP would be advantageous
- Computer literacy on MS Office, with specific reference to Excel is a must.
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