Jnr IT Support Technician

19 hours ago

Paarl, South Africa Edge Personnel (Pty) Ltd Full time

You will be responsible for but not limited to:
Perform data backups to ensure all client-owned work is saved

Install and update network system improvements Install and configure wireless networking equipment

Install network cables

Monitor servers, LAN/WAN, VolP and Wi-Fi to ensure full coverage Assist with the design, implementation, and support of new software, hardware and features

Evaluate connectivity issues, equipment, and software and hardware

Respond to IT issues, hardware maintenance, software, networking, etc. Provide helpdesk and technical support either by phone, remote access, or site visits

Oversee troubleshooting for system errors

Set up equipment for new users and employees

Consult with vendors and clients to integrate and update company technology Ensure system optimization for all technology resources

Have a in depth knowledge of the Unifi product

In depth knowledge in CCTV systems, analogue and IP

**Education**:
Matric

CompTIA A+ & N+ Certification will be adv.

Knowledge of: Computer / Laptop Hardware, troubleshooting, backup solutions, VOIP systems, Unifi Systems

Microsoft OS experience essential

Office 365 experience adv.

Have knowledge in problem resolving and installing of 3rd party apps

**Skills**:Understanding and passion for the industry

Ability to work independently and within a team

Customer Service Orientated

**Job Types**: Full-time, Permanent

**Salary**: R12,000.00 - R14,000.00 per month

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