Receptionist

**About us**

We are a first-of-its-kind business that uses patented products backed by artificial intelligence, all specifically designed to help you buy right and sell smart.

We do this by developing novel approaches and products that solve difficult challenges. This requires a blend of tech, financial and auto thinking. We've already developed something globally unique (see our website), and we have a solid pipeline of other ideas. It's our nature to experiment and innovate, both in products and customer experience.

We are a consumer brand and aspire to provide our customers with an exceptional experience both when selling or buying in a rational, transparent and fair manner. We accept that not everyone is our customer and we must not provide our services to customers whose expectations are unrealistic.

**Why us**
If you work with us, you'll be working side-by-side with a professional and experienced business team who share a passion for excellence. We are a young, growing business and are ambitious - we've built businesses before. One thing we can guarantee is that we will keep you stimulated and growing. We're doing interesting new things and we would hope you contribute and bring your own insights and ideas.

Culture-wise we are looking for people with real self-discipline, integrity and sound judgment. We're always open to ideas and criticism and we argue concepts robustly, but not personally. We're hardworking; meticulous where it matters, pragmatic where it doesn't. We're a hands-on bunch, so if your preference is for a comfortable ivory tower, we’re not for you. We are a growing business so change at every level is constant - if you want absolute structure and stability, we’re not for you.

Our brand values are solid - we adopt a customer-friendly approach that is certainly something different in our industry. We are rational and are always fair in our judgement. We're willing to take pain to achieve outcomes that are balanced and fair.

**Some of the perks**
- Dynamic team environment
- Flat organisational structure
- Professional but cool culture
- A trendy, modern & comfortable office environment with chill lounge for staff
- Always trying new stuff, so good learning opportunities
- Growing business and hence significant opportunity
- Business success-based incentive structures

**What we are looking for**

We are looking for a professional, young, dynamic and positive personality to lead our first point of contact for incoming calls, gather suitable information and refer the call internally to the correct person or department as necessary. The incumbent must enjoy a fast-moving environment and be able to multitask in a busy and open plan space as well as be able to manage customer walks-ins with a smile. The role includes office coordination and administrative support (filing, scanning, completing documents, following up etc) to the general customer facing teams (Sales, Acquisitions and After Sales) as well as taking responsibility for the office stationery requirements and consumables.

**Required Duties**
- Answer and manage office switchboard
- Coordination, ordering and supply of stationary and other office consumables and measuring usage and stock levels
- Administration Support as required by Sales, Acquisitions, After Sales
- Manage customers on arrival and suitable hand over to required function

**Minimum requirements**
- Grade 12
- Valid Driver’s license (preferred)
- At least 1 year experience in a customer service related environment
- English spoken and written / Additional languages (Xhosa; Zulu; Afrikaans) given preference
- Computer / IT literacy
- No criminal record
- Contactable references

**Salary Scale & Benefits**
- R70 000 - R100 000 Cost to Company per year (Applicant dependent)
- Business Incentive Scheme in addition

**Working Hours**
- Operational Roles are required to work Saturdays and Public holidays as scheduled (on rotation)
- Public holidays will be worked as scheduled
- Non-Operational Roles are required to work variable hours often outside of standard working hours and this include Weekend and/or Public Holidays as scheduled and dependent on the role

**Job Types**: Full-time, Permanent

**Salary**: R70,000.00 - R100,000.00 per year