Front Desk Receptionist

3 days ago

Johannesburg, South Africa Sorbet Town Square Full time

1. Welcome all guests to the store by displaying a friendly, warm and professional attitude (Make eye contact, acknowledge clients even when you are busy, smile)

2. Understand and be able to advise guests on all treatments.

3. Is able to advise client and sell retail products when therapists are unavailable.

4. Understands the benefits of the Sorbet Loyalty Program, and offer the loyalty program sign up to ALL guests who visit the store.

5. Accurately book appointments and / or handle changes made to appointments

6. Handle guest questions and concerns in a professional and accurate manner.

7. Answer calls in a friendly professional manner.

8. Handle appointments and appointment reminders.

9. Coordinate citizen training schedules and bookings.

10. Responsible for managing store opening and closing procedures.

**Job Types**: Full-time, Permanent

**Salary**: Up to R12,000.00 per month

COVID-19 considerations:
All customers and employees need to wear masks. Spa is sanitised every couple of hours. Perspex screens for additional protection.

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