Business Data Steward

Who are we?

The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle
- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life
- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms. What will you do?

**Execute Regulatory/Security requirements**: Ensures adoption of Client Data Policies and Standards; responsible for Client Data Quality Management; and responsible for User Access Management.
**Execute Business Requirements**: Monitor and manage the processes/people/system in adhering to all the requirements of personal detail
Reports to the Data Owner (currently also the Head of Business Shared Services)
Chairperson of the Data Working group who oversee data quality in Retail Business
Have experience in using a variety of data tools, analysis methods and data visualization to turn data into actionable insights with demonstrable business impact.
Assist in specifying complex business rules using the specified toolsets to enable the data modelers to create complex analytical models. Hence, they need to understand and continuously seek to build knowledge of data and information.
An understanding of data management solutions and a keen sense of the strategic value of information to an organisation will be of importance.
This person will be responsible for the end-to-end tasks within the data analysis framework working with business representatives, product owners, etc. to define and elicit requirements, analyse data and create reports/dashboards.
This role will also ask that the individual can lead other more junior analysts and take responsibility of stakeholder engagement.
What will make you successful in this role?

Data Management
Guided by “Business Data Stewards/ Senior and Lead Analysts, Using a variety of data tools, analysis methods.
They will assist in specifying complex business rules
The person fulfilling this role will not only analyse data models, but also test the outputs, investigate & troubleshoot data issues and devise solutions in line with best practice.
An understanding of data management solutions and a keen sense of the strategic value of information to an organisation will be of importance.
Responsible for the end-to-end tasks within the data analysis framework working with business representatives, product owners, etc. to define and elicit requirements, analyse data and create reports/dashboards.
Helps to ensure that data creation rules are followed.
Recommends changes to the Business Data Steward to improve data quality.
Helps to enforce business rules related to the data that is in use.
Monitor and report on POPIA

Data Quality
Responsible for executing governance in their functional area e.g. new business, claims, policy admin, finance, HR, etc
Guides and supports Operational Management, Project or Business Analyst.
Works with business to resolve data issues.
Proactively identifies data quality trends and improvement opportunities.
Recommends solutions to business stakeholders to resolve data issues.
Defines and manages metadata for their domain.
Coordinates specific business data requirements.
Responsible for the data quality scores and when necessary facilitating improvement.
Responsible for ensuring that data is of the correct quality and fit for purpose.

Stakeholder Engagement
Work directly with management and other business users to gather requirements, provide status updates, and build relationships.
Present information using data visualisation techniques.
Lead facilitation requirements gathering workshops with the business.
Lead collaboration with internal and external stakeholders to analyse information needs, functional requirements and business processes.

**Stakeholders**:

- Attend BSS/Product House operational meetings
- Compliance Officers
- Data & Information Governance
- BSS Risk managers
- SGT - DQ tools/MDM
- Business Quality teams

Coaching/Mentorship
Provides problem solving assistance to other team members.
Coach and assist junior team members.

LIWRAP Qualification and Experience

Senior Diploma/Bachelor Degree
Management or Sanlam Business processes and or Business Change
Experience in Client Data with the business rules.

**The following is a benefit**:

- The Information Systems; Statistics; Data or Computer Science; Engineering) or equivalent (preferred but not essential)
- Functional experience in analytics, data visualisation or reporting
- Experience in agile development desired
- Ability to work with data profiling, data quality and reference data toolsets advantageous
Knowledge and Skills

Ability to translate business requirements into non-technical terms
Strong analytical-thinking and problem-solving abili