Ecomplete Customer Relations Manager- Marketing

1 week ago


Cape Town, South Africa Smollan Full time

At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best. Our mission is to ignite more e-commerce globally and to connect customers with their favourite brands. We are not just changing the e-commerce industry; we are launching it into the next universe of retail.

We are growing our e-Complete team in South Africa As a **Customer Relations Manager

Your role in eComplete:
**General**
- Creating and running weekly/monthly/quarterly reporting and providing insights on way forward
- Keeping up to date on market trends and ensuring our clients remain relevant
- Owning client relationships on all relevant topics
- Executing a plan based on lifecycle, customer value, product engagement and Driving innovation within your vertical.
- Building and developing relationships with clients, colleagues, partners and with other departments
- Leading strategic thinking with your collaborators and co workers.
- Producing best-practice wireframes for newsletters for design to work from
- Maintaining and driving communication with our chosen CRM platform’s support team for quick assistance
- Troubleshooting daily errors or dips in performance, ensuring deliverability and engagement remains strong
- Degree, qualification and/or certification in marketing or digital marketing advantageous.
- 1-3 years’ experience in content and CRM marketing in a digital marketing agency/environment.
- Demonstrated experience in CRM automation, showcasing a robust track record of driving engagement through automation strategies.
- Passion for customer engagement and a flair for creativity and innovation.

**Key Competencies**
- Excellent verbal and written communication skills
- High levels of attention to detail
- Data-driven with a test and learn approach to CRM
- Strategically minded



  • Cape Town, South Africa Smollan Full time

    At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best....


  • Cape Town, South Africa Smollan Full time

    At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best....


  • Cape Town, Western Cape, South Africa Ecomplete Commerce Full time R450 000 - R600 000 per year

    Are you passionate about people and thrive in a fast-paced, digital-first environment? Then we'd love to meet youAteComplete, we're redefining e-commerce success. As a leading digital agency providing end-to-end solutions to managing IT, logistics, and digital marketing, we're seeking a dynamicJunior HR Generalistto help shape our people strategy, strengthen...


  • Cape Town, South Africa Smollan Full time

    At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best....


  • Cape Town, South Africa IKON Consulting Full time

    Western Cape - Customer Relations Manager **Salary**: Market related basic salary + incentives + company contributions to benefits. **Description**: Great opportunity at a franchise dealership based in the Northern Suburbs of Cape Town. Your main function is to ensure the quality of service delivered to clients. Job duties include but is not limited...


  • Cape Town, South Africa SoluGrowth (Pty) Ltd. Full time

    SoluGrowth is looking for a Customer Relations Officer for our client within the Cape Town terminal, the role will be reporting directly to the Customer Relations Manager: Western & Eastern Cape. The main function of the position will be to assist in the administration of quotations and service level agreements to customers, co-ordinating customer related...


  • Cape Town, South Africa Fospha Marketing Full time

    An exciting opportunity to join a growing Customer Success team! We are data-driven and enthusiastic about delivering the best possible experience for our clients. Fospha is a small startup that is providing a leading growth platform for direct-to-consumer eCommerce brands. Our measurement product solves the biggest problem marketer's have today by...


  • Cape Town, Western Cape, South Africa Servest SA Full time R90 000 - R120 000 per year

    Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry. The company offers an innovative environment that will accelerate your development and skills, as the highest value is placed on attracting top talent to the organisation. Applications that meet the stated requirements are invited for a...

  • Marketing Manager

    3 days ago


    Cape Town, South Africa KickStart Dental Marketing Full time

    **About Us** KickStart Dental Marketing is a dynamic and innovative marketing agency dedicated to helping dental practices grow their net incomes through our proven marketing methods. With over 15 years of experience in the dental industry, we specialize in strategic partnerships and comprehensive solutions for our clients, ensuring success at every phase...


  • Cape Town, South Africa Smollan Full time

    We're on the lookout for an experienced **Senior Account Manager** who can thrive in a high pressure environment, have a knack for communication and can build solid working partnerships with clients, colleagues and partners alike. Be passionate about creating strong marketing strategy to ensure our clients achieve their eCommerce goals. The position is based...