Strategic Broker Relationship Manager

Purpose of the Role:

- Build and grow portfolios with KZN and surrounding area brokers that will lead to increased production in our chosen products.
- Develop, retain and expand business relationships within all distribution channels in South Africa and specifically within the region.
- Manage relationships with internal and external stakeholders to ensure that service levels meet or exceed customer expectations across all products and services.Develop engagement plans for targeted distribution channels, leading to increased pipeline, and recommend & promote company products and services based on distribution channel needs.

Principle tasks:

- Drive growth and develop Broker portfolios to achieve budgeted sustainable growth.
- Target new business and cross sell opportunities.
- Coordinate periodic meetings with key Broker partners to ensure profitable growth and relationship strengthening.
- Ensure clarity on AIG’S distribution model and all other regulatory and compliance functions
- Establish and develop a proactive pipeline of business, identify new and cross sell business opportunities, via Salesforce and ensure bind ratios in line with targets.
- Maintain a working knowledge of targeted Industry groups and align AIG’S U/W appetite for the key segments.
- Manage AIG’S Salesforce database for all allocated accounts
- Manage on boarding and termination of geographical Broker agencies.
- Manage designated ad-hoc projects.Utilise all relevant data and analytics tools and contribute to team reporting objectives

Key objectives:

- In conjunction with U/W’s, facilitate renewal of all key accounts within designated portfolios in accordance with Profit Centre underwriting strategies.
- Achieve new business budgets through strategic account targeting, pipeline management and maximising relationships.
- Further strengthen & build key internal and external stakeholder relationships.
- Communicate and demonstrate AIG’s value proposition in the marketplace.
- Facilitate broker and client events as required.
- Support and assist all Client and Broker Engagement colleagues, locally and Internationally, strategically and operationally.
- Support our Multinational, Facultative and Claims teams in advocating our capabilities in these areas.
- Ensure adherence to regulatory and compliance requirements

Qualifications:

- Short Term insurance qualification preferable
- FAIS Compliant
- RE5 exam

Skills and competencies/levels:

- Excel, word, and Outlook 365 experience
- Ability to create presentations
- Strong negotiation skills
- Ability to handle pressure
- Assertive and confident
- Positive Attitude
- Team Player

AIGLi

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

**Enjoy benefits that take care of what matters**

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

**Reimagining insurance to make a bigger difference to the world**

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

**Welcome to a culture of**inclusion**

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
- AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. _

Functional Area:
SM - Sales & Marketing

AIG South Africa