Marketing Workflow Coordinator

**Introduction**

Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

**Role Purpose**

Effectively project manage the team’s workflow from start to completion. This includes briefing in requests, clarification of those requests, liaising with the client during the process, sending completed jobs to the client and handling all the logistics. The above implies good people skills, and the ability to form relationships that enable good communication. Also managing key projects over the year to ensure overall project success and adherence to timelines.

**Requirements**:

- Post matric qualification in Marketing / Communications / Business administration
- Project Coordination / management experience (Minimum 2 years experience)
- Experience in Digital marketing environment or processes (Minimum 2 years experience)
- 2 - 5 years’ experience in health and wellness environment

**Duties & Responsibilities**

INTERNAL PROCESS
- Coordinate and manage briefs, production and review of marketing project elements
- Engage with the client to ensure the brief is correctly understood, and negotiate reasonable timelines
- Collaborate with the marketing team to communicate the details of the brief and allocate the project in line with available resources
- Critically reviewing and adding input on all marketing material produced by creative teams before submitting to client for approval
- Traffic management of internal and external creative resources on briefed projects
- Monitor project results and adjust project deliverables or timelines to achieve overall project success
- Escalate challenges during workflow process to ensure that they are flagged and adequately planned for
- Compile reports for stakeholders/clients
- Ensure project performance reports are delivered timeously

PEOPLE
- Develop and maintain productive and collaborative working relationships with peers and stakeholders
- Positively influence and participate in change initiatives
- Continuously develop own expertise in terms of professional, industry and legislation knowledge
- Contribute to continuous innovation through the development, sharing and implementation of new ideas
- Take ownership for driving career development

FINANCIAL
- Draw up cost estimates in consultation with department heads
- Monitor project spend according to client’s budget
- Monitor creative resource allocation according to client’s budget

**Competencies**
- Business Acumen: Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
- Client/ Stakeholder Commitment: Anticipates, meets and exceeds client’s needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.
- Drive for Results: Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.
- Leads Change and Innovation: Actively leads change, does what is right for the business and drives continuous improvement through innovation.
- Collaboration: Prioritises the business interests of MMH and invests in the success of the group by aligning effort across divisions.
- Impact and Influence: Persuades, convinces, influences and inspires others, both within MMH and externally to win support, loyalty and gain commitment to the purpose of MMH.
- Self-Awareness and Insight: Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.
- Diversity and Inclusiveness: Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.