Risk Manager

1 week ago

Randpark Ridge, South Africa World Sports Betting (Pty) Ltd Full time

**Reports to**:
Floor Manager

**Purpose**:
To Manage the Risk and FICA department.

**Essential Functions**:

- Identifying fraud syndicates;
- Assessing clients;
- Overseeing FICA and ensuring we stay in-line with FIC regulations;
- Auditing bets;
- Monitoring retail;
- Ensuring no abuse;
- Monitoring of back offices, to ensure correct information is reported;
- Liaising with Payments, Audits teams and compliance;
- Liaising with gambling boards in regards to any complaints;
- Address all major customer complaints;
- Manage team performance and conduct;
- Ensuring that all SLA’s are met;
- Ensuring a zero-handover policy;
- Managing teams and rosters accordingly;
- Introducing new Protocols and Procedures;
- Ensuring AML and CFT are monitored closely;
- Identifying and report issues and losses on casino and sports bets;
- Oversight of supporting departments on the floor;
- Monitoring of all systems and activities of all staff;
- Shift Work.

**Skills, knowledge and other requirements**:

- Good telephone etiquette;
- Good command of English language (read, speak and write);
- Able to focus for extended periods of time;
- Able to manage time effectively;
- Willing to assist;
- Ability to respond appropriately to unexpected challenges and shifting priorities;
- Ability to work on multiple tasks simultaneously;
- Excellent understanding of FICA & FIC regulations;
- Keeping abreast with AML and CFT requirements;
- Minimum six (06) months experience in placing of horse racing and sports bets;
- An understanding of bookmaker operations;
- Experience and knowledge of the following systems: MS Office; Internet and Turfsport.

**Requirements: Experience, Education and Other**:

- Grade 12 (matric certificate required);
- Tertiary Education (Advantageous);
- Risk Management Qualification (preferred);
- 3-5 years’ experience in a betting company (an advantage).

**Benefits include but not limited to**:

- Hybrid work model;
- Competitive CTC remuneration includes;
- Medical Aid;
- Group Life Cover;
- Retirement Annuity;
- Annual performance-based bonus;
- Recognition and Rewards programmes;
- Long Service Recognition.

Recruitment will be in line with the company’s employment equity targets

Pay: R35 000,00 per month

**Experience**:

- 6 months: 2 years (required)

Application Deadline: 2024/09/11

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