Store Manager

**THE SPITZ GROUP** consists of the following brands **SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co**. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.

**Spitz**:
With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, **SPITZ** has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.

**GANT**:
Is an original in American Sportswear with European sophistication, offering contemporary high quality lifestyle clothes for men and women. The company’s passionate values is based on its authentic and innovative Ivy League American East Coast heritage, dating back to its inception in 1949.

**Kurt Geiger**:
Is an exclusive footwear and apparel brand known for its inimitable style. **KURT GEIGER** distinctive shoes are created from the finest materials for those who are making their mark in the world. Our brand is for the man who knows where he’s going and wants the wardrobe that will take him there.

**Green Cross & GX&Co**:
Green Cross was founded in 1975 by Karl and Hildegard Zeppel. As a leading premium footwear brand, targeting discerning consumers who are looking for comfort, quality and classic styling. **GREEN CROSS** now also trading under the **GX&CO.** continues creating career opportunities for talented and passionate individuals who wish to contribute significantly to the success of this dynamic business.

**Main Purpose**:
To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted.

**Line Manager**: Regional Manager

**Subordinates**: All Flexi timers and permanent staff within the store

**Job Specification**:
**Key Performance Areas**:

- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix
- To ensure proper stock management and control to minimise loss and to ensure product availability
- To deliver the best customer service to ensure the best customer experience
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning and administrating payroll properly
- To inspire, motivate, develop and hold people accountable appropriately

**Minimum Requirements**:
**Experience**:

- Minimum of 5 years’ Store Management experience
- Minimum of 8 years' Retail experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum

**Qualifications**:

- Complete Matric/Grade 12
- Tertiary Retail Qualification will be to your advantage

**Skills & Knowledge**:

- Knowledge of relevant Industrial Relations (IR) Law
- To discipline staff and initiate enquiries
- Understanding of profit and loss (income) statements
- Good understanding of the retail environment and brands
- Administration and stock management
- Conflict management
- Time management
- Customer service skills
- Leadership skills

**Competencies**:

- Delivering results and meeting customer expectations
- Follow instructions and procedures
- Leading and supervising
- Achieving personal work goals and objectives
- Adhering to principles and values
- Working with people
- Planning and organising
- Coping with pressure and setbacks
- Persuading and influencing
- Deciding and initiating action
- Adapting and responding to change
- Presenting and communicating information