Omni Co-ordinator

1 day ago

Western Cape, South Africa The Foschini Group Full time

**Key Responsibilities**:

- Manage and execute all website campaigns and product launches as well as promos.
- Manage process with sourcing with sourcing images for Omni between merch team, studio and stores.
- Maintenance of website - Ongoing maintenance of relevant categories, uploading of banners, product information and images.
- Maintain and keep newness according to brand specifications and requirements, search and navigation taxonomy, user filters and landing pages.
- Support to develop and maintain the content calendar and strategy.
- Managing the set up and planning of promotional tactics onsite including testing the user experience onsite to ensure any issues are dealt with before launch.
- Managing assets and requesting on time from brands and creating content assets on all landing pages using the website's content management system working with the creative marketing team and external agency team to brief in clear descriptions and deadlines.
- Ability to identify new content opportunities and proactively bring ideas and innovation to improve the customer experience and aid conversion.
- Track and report on all website and campaign performance
- Manage and support One Stock stores.
- Manage One Stock customer and store queries.
- Maintenance of One stock product, ensuring selection of One Stock product is enabled and refreshed daily.
- Align Online content with Marketing campaign/calendar.
- Effective co-ordination and roll out of time-based campaigns.
- Maintain high standards of internal and external customers.

**Qualifications and Experience**:

- 3-5 years working experience in eCommerce retail.
- High degree of numeracy and analytical skills, detailed, systematic and strategic approach to work.
- Comfortable with the use of and ability to learn new digital technologies.
- A passion for collaboration and adapting to dynamic environments.
- Strong drive to transform ideas into tangible outcomes.
- Willingness to thrive in a fast-paced setting.
- Tech-savviness and familiarity with current digital trends.

**Skills**:

- Ability to understand web analytics, tracking and reporting.
- Strong potential for business acumen and merchant thinking.
- Good organizational and interpersonal skills.
- Excellent communication and negotiation skills.
- Desire to develop a career in omni-channel retail or ecommerce.

**Behaviours**:

- Effectively considers the diverse needs of various stakeholders.
- Applies market and business insights in order to drive organisational objectives.
- Conveys information and communicates ideas in a clear, concise and impactful manner.
- Understands, anticipates, and meets the needs and expectations of customers.
- Takes accountability and ensures others are held to account on agreed upon performance targets.
- Interprets and simplifies complex and contradictory information when resolving organisational problems.
- Develops plans and prioritises initiatives that align to the organisational goals and objectives.
- Leverages new technology to enhance productivity, improve problem solving, and support business growth.

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