Parts Manager

2 weeks ago

Tokai, South Africa Bonafide Human Capital Full time

Our well known automotive vehicle dealer client based in Tokai is looking to employ an experienced Parts Manager.

Specific Role Responsibilities:
The responsibilities of a Parts Manager include the following tasks:

- Handling and managing customer complaints and issues in a timely manner.
- Ensuring the inventory levels are maintained accurately.
- Make a list of the parts that need to be purchased.
- Selling manufactured parts to the customers.
- Supervising the shipment issues of the parts ordered.
- Managing the team members and delegating tasks to them.
- Overseeing the replacements procedures.
- Looking out for new suppliers offering better quality products.
- Assisting the HR department in hiring new employees.
- Providing training sessions to the new team members.
- Resolving any inconsistencies for all the purchase orders.
- Maintaining a strong relationship with the vendors and suppliers.
- Planning and creating promotional campaigns for parts on sale.
- Ensuring the customers are provided with excellent customer service and satisfaction.
- Preparing monthly and annual sales part reports.
- Adhering to all the rules and regulations of the company.

Qualifications and Experience:
Minimum Qualifications and Experience needed:

- Matric
- Management qualification would be advantageous
- 3+ Years’ Experience as a Parts Manager
- Experience with “Drive” dealership management system, advantageous
- Renault Experience advantageous
- Valid Driver’s License

Skills and Personal Attributes:
Minimum requirement:

- Computer literate - DRIVE experience advantageous
- Strong Parts Retail experience
- Sound knowledge and understanding of inventory monitoring principles.
- Demonstrate good leadership skills.
- Good oral and written communication skills.
- Ability to maintain a positive working environment.
- Outstanding sales and organizational skills.
- Ability to maintain the store records accurately.
- Ability to demonstrate good administrative skills.
- Ability to offer exceptional customer service.
- A keen eye for details for accuracy.
- Excellent team management abilities.
- Ability to solve problems instantly.
- Quick decision-making skills.
- Good inventory management

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