Area Manager Service

23 hours ago


Johannesburg, South Africa Unique Personnel Full time

**Job Number**
- 72282

**Job Type**
- Permanent

**Job Title**
- Area Manager Service

**Computer Skills**
- Ms Office

**Industry**
- Automotive

**City**
- Johannesburg (Incl. Northern Suburbs)

**Province**
- Gauteng

**Purpose of Position**:

- To provide effective operational support to Local and SADC company Dealer Network with regards to dealership profitability and CSI

**Key Performance Areas (Outputs)**
- Dealer operational support
- Dealer profitability
- Monitor P& A targets and concerns
- Co-ordinate service department operations within dealer
- Monitor and plan dealer network aftersales staff training requirements
- Monitor CSI results and action plans implementation when below national average
- Conduct Warranty and Service plan audits and implement action plans
- Investigate and resolve dealer customer care cases.
- Advise and implement business opportunities**Inherent Requirements**

**Qualification/ Education Requirements**:

- Relevant Mechanic qualification (N3 - N6)
- Degree
- Valid Drivers License

**Experience Requirements**:

- At least 5 years experience in an after sales environment, which includes three years as Area Manager.
- Experience in the motor industry is essential

**What Qualification**

**Minimum Qualification**
- Bachelors

**Status**
- Available


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