Skills Trainer-debonairs

7 days ago

Cape Town, South Africa Famous Brands Full time

**Key Task Responsibilities**
- Perform administrative duties as and when required
- Assist in ensuring that Training Restaurants subscribe to the standards required for training
- Provide daily feedback to the BTM on previous day’s activities
- Assist with the FOH and BOH workshops
- Facilitate and present MDP and TDP lectures
- Assist Trainers with Skills Assessments and documentation thereof
- Provide in-store Training and Refresher Training
- Support Franchise Managers with in-store training when requested by Operations Manager and Training Manager
- Do store visits to assist Trainees with practical’s whilst training. These store visits will encompass working hours as per operating times of specific restaurant
- Assist with Store Openings
- Mark evaluations for MDP and TDP
- Ensure that MDP and TDP results are forwarded to BTM for entry into the database
- Assist in updating all training manuals TDP or MDP with relevant information
- Updating training status on SharePoint
- Keep updated with Brand requirements and specifications
- Follow up post opening of new restaurants on the status and do refresher training where required
- Have monthly feedback meetings with the Operations Team in terms of status per outlet
- Compile monthly training calendar and schedule appointments accordingly
- Liaise with Administrator to make accommodation/travel bookings and follow up on vouchers to ensure travel is booked correctly

**Education, Knowledge and Skills**
- Minimum of Matric
- A related tertiary qualification would be an advantage
- Minimum of 3 years’ experience in Food Service Industry in a similar role
- Computer literacy - MS Office (Word, PowerPoint and Excel)
- Valid driver’s license older than 12 months
- Ability to pay attention to detail
- Good communication skills
- Well presented, pleasant and punctual
- Ability to motivate learners by being firm but fair
- Willingness and ability to work long hours and weekends
- Good recordkeeping and organizational skills
- Like to travel and be able to travel for extensive periods
- Team player

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