Adviser: Commercial
1 week ago
**Designation**:
- Adviser: Commercial & Personal/Senior Underwriter | Lynnwood, Pretoria, Gauteng | Permanent
**Category**:
- Advisers
**Job Level**:
- Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents
**Posted by**:
- PSG Financial Services
**Posted on**:
- 31 Jul 2025
**Reference Number**:
- POS00502
**Closing date**:
- 11-Nov-2025
**Position Type**:
- Permanent
**Location**:
- Faerie Glen 296 Glenwood Road
**Overview**:
**VACANCY | ADVISER**:**COMMERCIAL & PERSONAL/**SENIOR UNDERWRITER**| LYNNWOOD, PRETORIA, GAUTENG | PERMANENT**
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
**Job description**:
- The Adviser will be responsible for the Management of an allocated client base
- Client face to face meetings
- Liaising and providing feedback to clients
- Handling client queries
- Handling of incoming and outgoing calls
- Following up claims with the relevant departments
- Underwriting and managing client renewals
- Arrange appointments with clients (on-site meetings)
- Maintain MyPractice system
- Manage Administrative Documentation (detailed records)
- Ensure FAIS Compliance
- Recording details and information on relevant systems
- Building of strong relations with colleagues and ensuring adherence to all processes
- Maintain Service level agreement deadlines
- Bridging the gap between the office and insurance companies
- Maintaining a good working relationship with Insurers
- Reporting
- Manage client retention
- Understanding policy wording and various products
**Skill sets required**:
- NQF 4 Short-Term Insurance Certificate (150 credits)
- RE 5 Certificate
- 5 - 6 years short-term insurance experience in commercial and personal lines
- Minimum 5 years Personal Underwriting experience
- Minimum 3 Years Commercial Underwriting experience
- 2-4 Years experience working on **Binder business**:
- DOFA confirmation from FSCA
- Fully computer literate (Microsoft office 365: Word, Excel and outlook)
- Own transport and Valid Driver’s license
**Competencies required**:
- Hard working
- Empathy
- Integrity
- Resilient
- Responsibility
- Attention to detail
- Ability to operate independently and in a team environment
- Good verbal and written communication skills
- Good administration skills
- Excellent planning and organising skills
- Problem solving and analysis
- Time management skills
- Good negotiation skills.
- Strong work ethic, able to work with high volumes of pressure
- Highly client focused with good interpersonal skills. (Customer Service)
- Teamwork
- High stress tolerance and resilience
- Passion for adding value to clients through superior service levels
- Strong Product knowledge
**How to apply**:
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