Contact Centre Agent: Credit Validations

1 week ago

Parow, South Africa The Foschini Group Full time

Job ID: 11061
Job Function Call Centre
Position Type: Full-Time
Relocation Provided:
- Suburb Parow (Parow)
Brand
Education Required: Not Indicated
Experience Required: Not IndicatedAdd to Job Cart

Position Description:
Position Description:
**Credit Validation Agent**

**Your responsibilities will include**:

- Conduct thorough validation checks on Proof of Income Documents
- Bank Statements
- Payslips
- Salary Verification Forms
- Financial Statements
- Assessing documents authenticity
- Verifying affordability calculation
- Ensuring adherence to internal compliance and National Credit Regulator (NCR) requirements
- Completing all necessary processes as per Standard Operating Procedures
- Achieving productivity tartgets
- Matric
- At least a minim 6 months Contact Centre experience within New Accounts Department
- Relevant Legislation knowledge (NCA, POPI, CPA, DCA etc)
- High attention to detail
- Good communication skills
- Highly quality focused
- Ability to work in a stressful environment
- Able to work flexible hours
- Able to perform well in a back office admin target driven environment

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