Inurance Call Centre Manager

The Call Centre Manager is responsible for the full establishment and management of OUTA's outbound call center, with a sharp focus on building a high-performance team that drives new supporter acquisition. This includes strategic planning, recruitment, training, development of commission structures, procurement and management of lead lists, and optimisation...

The Call Centre Manager is responsible for the full establishment and management of OUTA's outbound call center, with a sharp focus on building a high-performance team that drives new supporter acquisition. This includes strategic planning, recruitment, training, development of commission structures, procurement and management of lead lists, and optimisation...

At OUTA, we take pride in the work we do. Working collaboratively in teams and with other organisations, active citizens and authorities, we strive to improve Government service delivery, whilst challenging corruption, maladministration and the abuse of power. We are sincere and authentic in our work, which makes a positive difference to the country. Our...

BPO Sector experience; - Experience in dealing and managing UK and US clients; - Experience working USA hours - Proven track record in handling managing multiple clients - Proven track record in managing an Omnichannel call centre - Start date: ASAP - Salary Negotiable **Responsibilities** - Responsible for our new call centre in Johannesburg, South...

**Requirements**: - Matric **OR **Grade 11 - Extensive computer knowledge - Excellent communication skills - At least 3 months outbound calling or relevant experience **You will learn...** - Identify call centre customers and their needs - Respond to customers with factual and accurate information - Gather and process data specifically related to call...

VACANCY FOR AGENTS FOR A CALL CENTRE BASED IN RANDBURG We are looking for motivated individuals who are target driven and able to work in a highly pressurized environment and achieve daily, weekly and monthly targets. Minimum Requirements - Matric - South African citizen - Call centre experience advantageous If you interested in the above-mentioned role,...

One of the largest Financial Service companies are currently a Call Centre Manager to manage Team Leaders and Consultants **Responsibilities**: To lead, manage and ensure the effective and efficient operation of the Outbound Sales Call Centre. Implement divisional strategy, policies and procedures to achieve set goals (revenue targets), quality, and...

VACANCY FOR AGENTS FOR A CALL CENTRE BASED IN RANDBURG We are looking for motivated individuals who are target driven and able to work in a highly pressurized environment and achieve daily, weekly and monthly targets. Minimum Requirements - Matric - South African citizen - Call centre experience If you interested in the above-mentioned role, Contact Naomi...

**KEY RESPONSIBILITIES** - Making professional sales call to customers. - Knowing the product being sold. - Handling and overcoming objections from clients. - Following the sales script 100%. - Ensuring no risk or fraudulent sales are made. - Treating the customer fairly. - Understanding the call centre metrics and consistently achieving minimum metrics. -...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer...