Enrollment Advisor

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

**What We're Looking For**:
We are hiring an a highly motivated Enrollment Advisor that will be responsible for recruiting students for various short courses and is accountable for reaching individual set monthly student targets. Recruiting students for our programs requires a consultative, customer-focused approach, an ability to meet challenges head-on, and a passion for changing lives through high quality education. This role is a constant balance of quality versus quantity. We will always achieve our objectives, but only with the highest quality students.

**Responsibilities Include, But Are Not Limited To**:

- Be responsible for meeting individual enrolment goals set out by Student Enrolment management
- Establish rapport and develop relationships with prospective students via various communication channels
- Utilize creative problem-solving skills to overcome any obstacles while guiding potential students through our course enrolment process
- Utilizing all the tools provided by the company
- Nurture prospects to follow up with their intent to enroll
- Represent the University Partner to the best of your ability, keeping in mind that you need to protect the integrity, brand and reputation of the institution through every engagement with prospective students

**Things That Should Be In Your Background**:

- Tertiary education required OR 2 years experience in Consultative (Edtech industry is preferred)
- 2+ years of experience in a metrics-driven environment
- Strong sales and customer service background
- A proven track record of achieving measurable results in a fast-paced, deadline-driven department
- Experience in higher education or teaching is preferred
- Verbal and written fluency of the English language
- Excellent computer skills (efficient use and knowledge of Google Suite. Exposure to Salesforce is advantageous)

**Other Attributes That Will Help You In This Role**:

- Exceptional communication and interpersonal skills with the ability to establish rapport with the customer base.
- Ability to focus on specific quantifiable goals and deliver goals on a consistent basis.
- Ability to prioritize and multitask responsibilities at all times.
- Ability to utilize creative problem-solving skills to overcome any obstacles while guiding potential students through our course enrollment process
- Strong closing and follow-up skills.
- Ability to work a flexible schedule to contact students internationally.
- Ability to work with a diverse team in a fast-paced environment.
- Enthusiasm and the ability to thrive in an atmosphere of constant change.
- Excellent telephone etiquette.
- Passion and a 'can-do' attitude.

**Benefits & Culture**

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us - and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include:

- 2 complimentary Getsmarter short courses per year
- Subsidised medical aid with Discovery Health Medical Scheme
- 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
- Employee Assistance Program (EAP)
- Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

**2U Diversity and Inclusion Statement**

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

**About 2U Inc. (NASDAQ: TWOU)**

**About edX**

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world's top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of