Internal Sales

**Job Number**
- 70614

**Job Type**
- Permanent

**Job Title**
- Internal Sales / Admin Assistant

**Computer Skills**
- Ms Office

**Industry**
- Manufacturing

**City**
- Alrode

**Province**
- Gauteng

**Key Tasks and Responsibilities**
- Assists clients with their required quotes and orders
- Purchase orders
- Service counter customers
- Optimization program
- Involved with stock take
- Sources for new clients and continues to assist existing clients
- Receiving training on the drawing system ‘Made to Measure’
- Has a basic understanding of reading drawings and is efficient in entering orders/quotes and communicating with clients about the progress and delivery of their orders
- Develop meaningful relationship with customers to encourage trust and loyalty.
- Participate in lead generation strategies such as cold calling to identify business prospects.
- Mediate conflict in situations where customers are disgruntled or unhappy with service/quality/price/product, re-establish credibility and maintain business
- Maintain a log of customers that have been contacted, outcome of the interaction and issues that need to be flagged of follow up.
- Proactive follow up with clients, get feedback.
- Collaborate with other departments to identify improvements to product offerings.
- Encourage team members to be productive, good attitude, and positive demeanor to create a great environment.
- Uphold standards of self-motivation, time management, and productivity.
- Ensure workplace is clean organized and professional.
- Assisting and helping designated Key accounts manager with all queries and admin.
- Facilitate the entire sale process from initiation of original call through to delivery through to payment.
- Liaise with operations and dispatch to ensure orders delivered timeously.
- Meet sales and target goals
- Provide reports on internal sales activity monthly basis.
- Understand and operate glass pro efficiently
- Input works orders, correctly, timeously and quote within 24 hours
- Evaluating, adjusting, and managing internal sales pipeline.
- Staying up to date on industry trends of our target market.**Inherent Requirements**

**Minimum Requirements**
- Matric
- A qualification in marketing and / or sales management will be advantageous
- 2-3 years of relevant experience in an office environment
- Preferably from the Glass / Aluminium Industry
- Must speak English and Afrikaans
- Proficient in Microsoft Office
- Strong phone skills
- Demonstrated ability to read, write, and speak English
- Comfortable multi-tasking and prioritizing tasks without guidance
- Excellent interpersonal skills
- Punctual with strong attendance history
- Strong communication skills
- Being hands-on

**Value systems and culture**
- Customer/Service orientation
- Attention to detail
- Working as part of a team
- Reliability / Responsible
- Initiative
- Professional presentation of self
- Integrity/honesty

**Personal Attributes**
- Honest and Trustworthy
- Respectful
- Sound work ethics
- Team player with ability to deal with changing priorities

**Abilities**
- Confidence in dealing and building relationships on all levels.
- Excellent written and oral communication skills.
- High level of accuracy and attention to detail.
- Well organised with strength in prioritising.
- Flexible attitude to achieve results.
- Calm under pressure.

**What Qualification**
- Marketing and / or Sales Management

**Minimum Qualification**
- Any

**Status**
- Available