Marketing Coordinator

The Marketing Coordinator plays a vital role in driving Feenix’s brand visibility, digital
engagement, and community storytelling. The role is ideal for a self-starter with a passion for
youth empowerment, social justice, and innovation in the nonprofit space.
You will support and implement marketing strategies that enhance Feenix’s voice as a
thought leader, trusted partner, and impact-led community. The position requires creativity,
resourcefulness, and strong collaboration across internal teams and external stakeholders.
Key responsibilities
Strategy and planning
- Co-develop and execute the annual marketing plan alongside the head of fundraising and communications
- Align content and communications with organisational strategy and fundraising objectives.
- Maintain a consistent and engaging brand voice across all platforms.

Social media and digital communications
- Implement monthly social media content calendars, including paid and organic campaigns.
- Grow social media audience and engagement (with 10-50% growth targets across platforms).
- Monitor, report and adapt based on engagement analytics and trends.
- Coordinate and manage influencer and ambassador collaborations.

Content creation and storytelling
- Source, write, and curate content that shares student impact stories and donor testimonials.
- Develop visual and written collateral aligned to campaigns, reports, and Feenix’s values.
- Maintain and organise the Feenix content library (google drive, canva).

Campaign management
- Support fundraising campaigns including Mandela day, youth month, and end-of-year drives.
- Collaborate with fundraising and student support teams to ensure integrated messaging.

Marketing administration and coordination
- Coordinate marketing briefs for external creatives and internal departments.
- Support the development of Feenix’s content-rich, user-friendly website.

PR and external visibility
- Identify and pitch story angles to media houses and journalists to boost public profile.
- Support the set-up of thought leadership platforms (e.g. webinars, podcasts, blogs).

Stakeholder engagement
- Support donor acquisition and retention through tailored marketing content.
- Elevate leadership and partner voices in key communication touchpoints.

Qualifications and experience
- Degree or diploma in marketing, communications, or related field.
- 2+ years’ experience in a similar marketing or communications coordination role.
- Proficiency in tools such as Mailchimp, Canva, Google analytics, social media schedulers (e.g. Sprout Social), and Airtable.
- Experience with digital fundraising or NPO marketing is a strong advantage.
- Advantageous: Experience with InDesign, Illustrator and/or Photoshop

Skills and attributes
- Excellent communication skills (both written and verbal)
- Strong storytelling and copywriting abilities.
- Excellent planning, coordination, and project management skills.
- Ability to interpret data and translate it into meaningful insights.
- Relationship builder with high emotional intelligence and empathy.
- Proactive, accountable, agile and able to thrive in an ever-evolving environment.
- Deep interest in youth development, social justice, and nonprofit innovation.

What we offer
- A purpose-driven environment where your work directly impacts the youth.
- A flexible and supportive team culture grounded in values of collaboration, integrity, and joy.
- Professional development opportunities, including short courses and skills training.
- Hybrid working with wellness-focused policies and leave benefits including mental health leave days.

Application process
1. CV
2. A one-page motivation letter, short video or voice note answering:
“Why Feenix and why do you believe you’re the best person for this role?”