Policy Claims Administrative Clerk

1 week ago

Cape Town, South Africa CareerfinderZA Full time

**Key Performance Area**:

- Administration of withdrawal/retrenchment claims
- Assessment of documents in line with company standards and procedures
- Calculating benefits payable
- Completing and submitting necessary statistical reports
- Customer queries relating to benefits and general enquiries in terms of the Pension Funds Act
- Preparing claims for payment of benefits on the Workflow and mainframe systems
- Ability to prioritise and draw conclusions from data
- Work well under pressure and towards set deadlines

**Minimum Requirements**:

- Communication (Business written and verbal)
- Grade 12
- Minimum of 2 years’ experience in a claim’s admin environment
- Good interpersonal skills and able to work in a team
- Organisational and administrative skills
- Intermediate MS Office/PC skills
- Customer service with attention to detail
- Problem Solving and able to work under pressure
- Able to adapt to change

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