Digital Account Manager

14 hours ago


Johannesburg, South Africa Ad Talent Africa Full time

**What we are looking for**: Digital Account Manager.

**Who are we looking for**:
**What will you do**:As a digital account manager, you will be responsible for developing paid advertising campaigns for high-level clients using social media and digital platforms. Typical tasks will include developing, executin, and evaluating online advertising campaigns, as well as maintaining and developing relationships with clients.

**What do you need**:

- A minimum of 3+ years experience in solution-selling and account management in a digital marketing agency
- A results-driven mindset and ability to achieve a high client retention rate
- A good knowledge of digital advertising fundamentals (SEO, Google Adwords, and Facebook Ads), with a keen interest in learning more
- Most important is a positive attitude - you see client dissatisfaction as an opportunity, not a burden
- In-depth understanding of client needs and ability to identify opportunities for the client where the company can provide additional value-added services
- Drive customer satisfaction and retention through robust and effective engagement keeping them abreast of the latest and new developments in the digital space
- Proactively manage the client's health of their marketing strategies and problem-solve effectively
- Exceptional interpersonal, verbal and written communication skills in English - a must
- Team player - you are able to collaborate with multiple teams, ask for help when needed and complete tasks as required
- Data-driven - you are able to use data to diagnose client problems and deliver an accurate solution


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