Senior Catering Manager

8 hours ago

Cape Town, South Africa Empact Group Full time

**The Main Purpose of the job**

**Education and Experience required**:

- Relevant tertiary qualification in food and beverage services or hospitality or culinary arts is preferred
- Minimum of 5 years **hospital **catering experience is vital
- Experience in highly commercial and sensitive markets is compulsory
- Project Management experience in a hospitality/catering industry would be an advantage
- Implementation of change programmes, unit mobilization experience is advantageous
- Experience of working within brand guidelines to deliver results
- Experience in costing, budgets, forecasts and invoicing is advantageous
- Proven experience in managing successful departments/teams
- Driver’s License is required

**Knowledge, Skills and Competencies**:

- Knowledge of the hospital catering environment
- Knowledge of South African and industry-specific laws
- Exceptional customer service skills
- Excellent operations and people management skills
- Excellent communication skills
- Ability to arrange exceptional functions
- Ability to balance the budget and save on soft costs
- Ability to draft and analyse reports
- Profit improvement skills an absolute must

**Key areas of responsibility**:

- Manage daily operations of the assigned unit in accordance with sector strategy, contract specifications, and statutory regulations
- Implement an effective and efficient food production process
- Provide great quality service to clients
- Manage the execution of creative functions
- Execute menu planning, standardisation, adoption and costing
- Monitor the kitchen to ensure the cooks are using standardized recipes and quality of food is of the highest standard
- Oversee daily bookkeeping procedures including capturing of issues, sales, stock, banking, etc.
- Effectively manage and monitor gross profit as per the budgeted targets
- Ensure minimum & maximum stock levels are maintained
- Ensure the electronic meal ordering system is fully functional and utilised optimally
- Effectively manage HSE daily to ensure all records are up to date
- Effectively manage people (i.e. staffing - workforce planning, payroll administration, leave management, performance management)
- Effectively manage the Customer Experience (through surveys and using data to improve the service offering)
- Ensure strict adherence of service levels according to the client service level agreement

Application Deadline: 2024/11/11

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