Project Co-ordinator

2 weeks ago

Pretoria, South Africa AskMario Full time

**About Us**:
AskMar.io is a dynamic and rapidly growing digital agency specializing in Shopify e-commerce solutions. We partner with businesses of all sizes to design, develop, and optimize our clients' online stores, helping them achieve their sales goals and deliver exceptional customer experiences. We pride ourselves on our attention to detail, innovative problem-solving, and commitment to client success.

**The Opportunity**:
We are seeking a highly organized, detail-oriented, and customer-focused Project Coordinator to join our team. In this pivotal role, you will be the central point of contact for our Shopify e-commerce projects, ensuring seamless communication, efficient workflow, and timely delivery of high-quality solutions. If you thrive in a fast-paced environment, possess exceptional organizational skills, and have a passion for e-commerce, we want to hear from you

**Key Responsibilities**:

- **Project Lifecycle Management**: Coordinate all phases of Shopify e-commerce projects, from initial client brief and discovery to development, testing, launch, and post-launch support.
- **Client Communication**: Serve as the primary point of contact for clients, providing regular updates, addressing inquiries, and managing expectations with professionalism and a strong customer service focus.
- **Detailed Documentation**: Maintain meticulous project documentation, including project plans, scope of work, & timelines. Ensure all details are accurately communicated.
- **Team Collaboration**: Facilitate effective communication and collaboration between internal teams (devs, marketing, sales & decision makers) and external stakeholders.
- **Resource Allocation**: Assist in the allocation of resources and scheduling of tasks to ensure projects stay on track and within budget.
- **Timeline & Budget Management**: Monitor project progress against timelines and, proactively identifying potential risks and issues, and escalating as necessary.
- **Process Improvement**: Contribute to the continuous improvement of our project management processes.

**Required Skills & Experience**:

- Matric
- A demonstrable **aptitude for customer relations** and project management.
- **Exceptional organizational skills** with a keen eye for detail.
- **Strong written and verbal communication skills** with the ability to articulate complex information clearly and concisely.
- **Proven customer service orientation** with the ability to build rapport and manage client relationships effectively.
- Experience with Excel/Google Sheets is a must.
- **Ability to multitask and prioritize** in a dynamic, deadline-driven environment.
- **Proactive and self-motivated** with a strong work ethic.
- **Calm demeanour**under pressure.

**Bonus Points (Nice to Have)**:

- Experience with ecommerce platforms.
- Basic understanding of web development concepts (HTML, CSS).

**Why Join Us?**
- Opportunity to work on exciting and diverse projects for a variety of clients.
- Be part of a collaborative, supportive, and passionate team.
- Continuous learning and professional development opportunities.
- Flexible working hours.

**Job Types**: Full-time, Permanent

Pay: Up to R12 000,00 per month

Application Question(s):
**Location**:

- Pretoria, Gauteng (City of Tshwane) (required)

Work Location: In person

Application Deadline: 2025/07/20
Expected Start Date: 2025/08/01

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