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Sales Co-ordinator Head Office

2 weeks ago

Cape Town, South Africa The Royal Portfolio Full time

The Sales Co-ordinator’s core focus it to support the work of the Sales team - to facilitate sales trips, business meetings, inbound visits from travel agents and operators, etc. This vital position in our Head Office requires strong attention to detail, excellent verbal and written communication, and relationship building at the highest level, all in order to ensure that we exceed our purpose, which is _“To give our guests a complete experience and a perfect stay.”_

MAIN DUTIES & RESPONSIBILITIES

***
- Issuing new/ updated rates to the industry
- Updating the rates database
- Loading Agent profiles
- Trade show co-ordination
- Sales trip co-ordination (where required)
- Fam trip planning
- Site visits/ Fam trip reporting
- Consortia reporting
- Revenue reporting
- Hubspot custodian/ champion
- Compset research - updating compsets and advising on new updates in the industry
- Sustainability (both with properties and for updating the Sales team)

REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS
- At least 2 years’ experience in a Sales, Reservations or a Front Office role in a luxury hotel or lodge environment
- Previous experience using OPERA (Property Management System) preferred
- A good understanding of luxury brands
- Exceptional written and verbal communication with English as a first language
- Exceptional organisational skills with strong attention to detail
- Ability to multi-task and work in a fast-paced environment
- Positive attitude and highly responsive
- Team player

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.