Technical Helpdesk Operator

Annexure A – Job DescriptionROLE PROFILEJob Title:Technical Helpdesk OperatorReports to:Technical Helpdesk SupervisorDepartment:Technical HelpdeskLocation:Manchester Park, DurbanPURPOSEOF THE ROLEProvide first-line technical support for all IDS & Amecor-manufactured and distributed products, including security systems, communicators, CCTV, and access...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Operator to answer incoming calls to the Helpdesk promptly and professionally; to provide a high level of customer service to all external and internal callers; to log calls accurately in line with Helpdesk policies and procedures. As a leading African Integrated Workplace Management...

**Innovate IT Africa - Helpdesk Technician - Remote** **Summary** Innovate IT Africa is looking for a qualified Helpdesk technician to join our team as a remote Helpdesk Technician. You will be required to provide remote support and technical assistance to customers who are using software, hardware, or other computer systems, and need help completing...

**IT Helpdesk Team Lead** **We Want You**: We are a Team of problem-solvers that are creating stronger and more sustainable tech solutions. In our Team, you won’t just talk about progress and innovation - we believe you will make it happen. **You Bring**: - Diploma or Degree in Computer Systems is advantageous. - Microsoft Technology Associate (MTA) or...

**We Want You**: **You Bring**: Required relevant qualifications in IT or A+, N+ certification from a recognised institution.- At least +3 years’ experience in a Service Desk/Helpdesk environment, infrastructure remote support.- Exposure and experience within an IT Helpdesk service desk.- Degree or Diploma in Information Technology (advantageous).- CompTIA...

2years - Provide helpdesk and desktop support, including software and hardware support. - Maintain and troubleshoot network operations which include support and maintenance of all VPN, Internet, ADSL and other connections. - Administration of the anti-virus solutions on the server and desktop environments. Ensure security systems (firewall, anti-spam,...

A facilities management service provider is seeking a Soft Services Supervisor in Durban to oversee multiple services including helpdesk and reception. The role involves ensuring service quality, managing subcontractors, and compliance with SLAs. Ideal candidates will have a Grade 12 qualification, relevant management experience, and proficiency in MS...

Our client, based in the Umhlanga area is looking for a Senior IT Technician to join their down-to-earth yet ambitious team. If you are looking to work with a group of highly-skilled yet casual, friendly and professional, people, this role is perfect for you. *** **Main job function** Accountable for providing advanced technical support in an effective...

**About Us**: Tsebo Facilities Solutions is looking for a Helpdesk Operator to answer incoming calls promptly and proffessionally. To provide a high level of customer service to all external and internal callers. To log calls accurately in line with the Helpdesk policies and procedures. As a leading African Integrated Workplace Management Solutions...

**Job Advert Summary**: This role plays a key part in supporting **operational excellence** by managing system performance, coordinating issue resolution, optimising support processes, and driving continuous improvement initiatives within the ERP environment. The IT Senior ERP Operator will also serve as a key point of contact between the ERP support team,...