Operations Manager

3 days ago

Pinetown, South Africa Clicks Group Limited Full time

**Position Summary**:
**Industry**:Distribution, Transport & Logistics

**Job category**:Other: FMCG, Retail, Wholesale and Supply Chain

**Location**:Pinetown

**Contract**:Permanent

**Remuneration**:Market Related

**EE position**:Yes

**Brand**:Clicks Group

**Introduction**:
We are currently recruiting for an experienced Operations Manager for our Durban DC, to ensure the effective management of inbound and outbound operations to achieve business objectives.

**Job description**:

- To ensure achievement of budgeted and agreed financial targets
- To ensure achievement of agreed service related KPI’s to Store Ops
- To ensure effective utilisation of all people resources to drive productivity to targets
- To control and ensure accountability for damage and poor maintenance of company assets (scanners, machines, racking, etc)
- To analyse, interpret and report business information in order to facilitate process improvement and improved financial performance
- To engage, network and communicate with internal stakeholders, vendors, stores and suppliers to ensure swift query resolution and ensure improved business performance
- To monitor and maintain adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment
- To lead and direct the Department Managers to achieve consistent process compliance and adherence to all relevant company SOPs, cutoffs and daily reports
- To manage labour brokers to the service level agreements through regular meetings and ensuring accountability for non-performance.

**Minimum requirements**:
**JOB RELATED KNOWLEDGE**
- conceptualizing solutions for Business demand
Experience in implementing and managing complex picking systems and supporting such systems
- Health and safety
- Versed in project management concepts, methodologies and tools. (Desirable)
- Basic LRA (Desirable)

**JOB RELATED SKILLS**
- Verbal and written communication skills
- Financial Management
- Computer Literacy
- Ability to work with business stakeholders and translate requirements into achievable process/IT solutions
- Ability to conceptualize and lead the design and implementation of complex systems
- Ability to solve complex business & technical problems
- Has strong capability in change management communications
- Ability to work on multiple projects at once and competing priorities
- Project management and methodologies (Desirable)
- Leading technical deliverables and implementation (Desirable)

**Skills & Experience**
- Essential: 5 years’ experience in logistics at a middle management level, managing stakeholders (labour brokers, transporters, vendors, etc)
- Financial Management
- People management (5 reports)
- Experience in customer service
- Desirable: Experience in inbound/outbound operations

**EDUCATION**
- Essential: Matric and relevant qualification (degree/diploma)
- Desirable: Tertiary qualification in logistics/business or similar

**COMPETENCIES**
- Deciding and Initiating Action
- Leading and Supervising
- Adhering to Principle and Values
- Persuading and Influencing
- Analysing
- Coping with Pressures and Setbacks

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