Office & Compliance Manager

**Job purpose**: The purpose of this role is to provide a fit for purpose office experience which enables productivity and supports the business in achieving its goals and objectives. It also includes providing efficient and effective compliance support at a group level. **Core activities**: **Office and Facilities Management** - Ensure physical building infrastructure is functional, fit for purpose & working effectively - Manage and ensure physical building repairs & maintenance - Accountable for fulfilment of physical office support, reception and cleaning duties on weekdays - Purchase, manage & maintain office equipment, furniture & fittings - Ensure office consumables are fully stocked at all times - Manage, maintain & procure office security systems and access control - Conduct & Manage operational and IT On/Off boarding of new joiners - Ensure effective budget management and adherence to all financial, invoicing & procurement processes - Manage & maintain office safety standards inline with OHS standards - Manage office admin, reception and cleaning staff - Ensure maintenance of clean office environment at all times - Manage, maintain & Procure office equipment, furniture & fittings - Conduct daily start and end of day inspection on all IT equipment, office equipment, furniture & fittings to ensure they are working optimally - Maintain and update records of office equipment, furniture and fittings **Filing and Knowledge/Information Management** - Manage & maintain storage of all company documents - Manage & maintain storage of supplier/service provider documents - Be the company "go-to" person for finding any Edge related statutory & compliance documents - Manage & maintain Sharepoint (SPO) folder & document structure - Conduct monthly SPO/ filing audit and ensure clean-up of folders/ updating of files - Manage & Maintain physical files and databases, ensure they are accurate and regularly updated - Arrange Credit and Criminal Checks for investees and new joiners, as required **IT Support and Systems Administration** - Provide 2nd line IT support for any basic IT related queries and ensure necessary issues are logged with IT service provider - Provide on the ground support for hardware, software & infrastructure related issues - Provide systems admin support for all centralised IT systems & tools which Ops supports - Ensure full understanding, familiarity & training on centralised IT systems & tools which Ops supports - Provide incident management support - Liaise with IT supplier on any identified incidents, assist with trouble shooting, testing & drive resolution - Provide IT systems testing support - Provide support for any IT Hardware, Software or systems testing that may be required - Implement & maintain device management/Laptop lifecycle policies, processes & procedures - Maintain Insurance schedule by communicating removals and additions to accounts & IT department for on/off boarding and updating the asset register - Ensure all office IT hardware is fully operational at all times - Stand-by reception and support as and when required **Supplier Management** - Run annual Strategic Supplier Review - Ensure Strategic Supplier Management framework is communicated and being adhered to - Ensure Supplier list is kept updated & BU’s are following the process correctly - Manage Ops suppliers in accordance with Strategic Supplier Framework - Co-ordinate collection of BEE certificates and ensure they are filed correctly and kept updated inline with supplier on-boarding pocess **Compliance** - Run annual Group compliance review, update obligations and ensure mediations are in place - Ensure group compliance obligations are tracked, met and regularly updated - Run annual BEE Audit - Prepare for BEE Audit by obtaining required supporting documentation for auditors. - Ensure BEE target setting & tracking throughout the year with 3rd party BEE consultant - Run annual ops policy review, update obligations and ensure mediations are in place - Ensure ops & IT policies are updated, saved and communicated - Run annual POPI compliance review, update obligations and ensure mediations are in place - Ensure POPI documents are updated, saved and communicated - Ensure OHS obligations are met and implemented at group level - Run annual OHS compliance review, update obligations and ensure mediations are in place **Socio-economic Development** - Ensure agreed Socio Economic Development (SED) beneficiary payments are made on a monthly basis - Manage & Monitor SED spend against budget and ensure invoices & POP’s are collected and saved inline with BEE audit requirements - Manage & maintain SED relationship with identified beneficiary NGO’s - Plan, manage & commmunicate all SED events. - Drive momentum and “bring to life” all SED events to build interest and traction **Travel Management** - Arrange, Manage & Support travel activities for Edge staff & consultants and provide efficient, friendly travel service