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Store Manager
2 weeks ago
A Career opportunity exists for a Store Manager in our store in Alice. We have one (1) vacancy to fill.
**Key Accountabilities**
- **Asset Management**_
- Responsible for the branch as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
- Co-ordination of janitorial and repair services.
- **Stock Control**_
- Is responsible for all stock and will be held accountable for all overages and shortages.
- Prepare requisitions to replenish stock.
- Identify and report on slow selling items.
- Conduct a stock take
- **Merchandising**_
- Manage the quality and quantity aspects of the merchandise assortments.
- Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
- Identify new ways of promoting merchandise.
- Ensure required housekeeping standards at all times.
- **Marketing and Sales**_
- Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
- Prepare and direct staff who are preparing merchandise displays.
- Actively participate in promotions.
- Stay up to date with current advertising trends.
- Provide sales leadership to staff.
- Stay current with products, marketing and pricing of area retailers with similar products.
- Achieve and exceed store sales targets.
- Organizing special promotions sales & events
- Initiating changes/improvement suggestions
- **Admin and Cash**_
- Ensure that the standard of administration and procedures in store are met.
- Ensure that the responsible persons are following proper procedures when handling all store cash. Check and verify these documents daily.
- Manage controllable expenses as this directly affects the profitability of the branch.
- Reporting to Area Manager
- **Management of Staff**_
- Assign employees to specific duties, by way of their JD, To Do Lists, Plans and Goals..
- Encourage, assist and train employees to become a motivated sales force.
- Manage performance and development of staff.
- Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
- Determine when extra temporary staff is needed and recruit same.
- Dealing with recruitment staff
- Attending & facilitating staff meetings
- **Security / Risk**_
- Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to.
- Monitor security staff and make sure that they are alert and performing their duties to the maximum.
- Ensuring that Health & Safety standards are met.
- **Customer Service**_
- Train staff in customer service.
- Assist customers with enquiries and complaints.
- Continuously satisfy customer needs and attract clientele.
**Minimum requirements for the job**:
**(*_**You must be able to answer “YES” to all requirements listed below**_*)**
- Matric Certificate.
- NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.
- Valid Driver’s Licence - **Code 8 unendorsed**:
- 2-5 years in relevant Sales/retail/operations environment as an Assistant Manager/ Manager
**Undertakings**:
- Criminal / Credit Check
- Qualification verification
- Computer and Psychometric assessments
- First Aider Training
Ability to commute/relocate:
- Alice, Eastern Cape: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Retail: 1 year (preferred)