Functional Analyst

2 days ago

Cape Town, South Africa Cape Union Mart Full time

Our IT team is looking for an innovative, independent thinking Functional Analyst who exercises good judgement. This person must have a high level of technical expertise, be passionate about IT processes, methodical and be solutions focussed.

Functional Analyst will be responsible for requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to best practices and statutory requirements. The Functional Analyst will provide effective administration and support for the Financial and Procurement systems and its users.

**Key accountabilities of role**:

- Software Configuration, Testing and Support
- Support and manage interfaces between Financials and other systems
- Requirements analysis, solution mapping, configuration, and documentation of the same, to address business requirements.
- The definition and execution of test plans and procedures
- Work closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility, support and user satisfaction
- Create end user reports and extract data from the Enterprise Resource
- Ensure the proper functionality and support of ERP and related systems
- System administration of ERP

**Key experience and skills required**:

- Completed a tertiary qualification in Information Systems or Analysis related field.
- At least 3 years functional systems experience in a technology solution delivery environment
- Ability to work with and utilize Sage X3 ERP and or Oracle systems
- Strong problem solving and Analytical ability
- Accuracy, attention to detail with good mathematical skills
- Finance background will be beneficial
- Procure to Pay background and experience
- Solid understanding of configuration management and the systems development lifecycle with a working knowledge of script development
- Excellent customer service skills with ability to interpret end user questions and troubleshoot.
- Ability to test and configure new software developments, releases and upgrades
- Ability to convey technical processes and terminology into easy to understand language.
- Ability to maintain confidentiality of sensitive information.
- Ability to read, write and interpret documents such as procedure manuals, technical specifications, work instructions, and software manuals.

**COMPUTER SKILLS**:

- Proficiency in one or more of the following areas ASP.NET, SQL Server _(MS SQL and/PLSQL_), HTML, CSS and JavaScript. ( Preferably SQL Server )
- ERP Certification in Distribution and/Procure to pay is advantageous

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