Domain Specialist: Servicenow

2 weeks ago

Johannesburg, South Africa Nedbank Full time

**Job Classification**
- Req: 141868
- Closing Date: 13 September 2025
- Job Family
- Information Technology
- Career Stream
- Application Development
- Leadership Pipeline
- Manage Self: Professional

**Job Purpose**
- To actively own and be accountable for the overall evolution of multiple Technology or Domain assets while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s

**Responsibilities**:

- For mutiple Technology or Domain assets within sphere of influence including external components that impact these assets:

- Provide guidance to stakeholders in terms of expertise and experience
- Conduct Technology Reviews of code and design quality assurance
- Drive assets health in the relevant technologies or domains
- Guide Code Branching and Merging
- Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
- Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
- Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
- Plan and drive implementation of the agreed technical roadmaps
- Conduct research and development experimentation to test thinking regarding technology or domain applicability
- Participate in special interest groups and confrerences relating to these assets
- Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
- Evaluate and influence technology decisions
- Mitigate risk by evaluating risks and impacts on technology or domain
- Update the asset knowledge base
- Conduct internal knowlege sharing sessions
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking.
- Conduct self development both by mentoring others and being mentored
- Participate in the talent management practise of the Engineering stream
- Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
- Preferred Qualification
- Degree or Diploma in IT
- Preferred Certifications
- Certificate in relevant Technology or Domain
- Minimum Experience Level
- Min 8 years IT Experience with 5 years in relevant technologies or domains

**Technical / Professional Knowledge**
- Asset management
- IT Assets management processes
- Data Warehousing
- Information Technology (IT) Architecture
- Behavioural Competencies
- Decision Making
- Courage
- Stress Tolerance
- Quality Orientation
- Technical/Professional Knowledge and Skills
- Emotional Intelligence Essentials
- Resolving Conflict
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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