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Medical Authorisation Clerk

2 weeks ago

Northern Suburbs, South Africa Cancercare SA Full time

As a professional all services delivered needs to be in line with the Cancercare values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements. The factors below cannot therefore be reviewed in isolation.

To display the company values: C - Compassion, A - Accountability, R - Respect, E - Ethics (CARE)

**Authorization process**
- Auth clerk must manage and coordinate the SAOC/E-auth form and direct it to various departments
- Auth clerk must send the completed SAOC/E-auth forms to the Medical aid
- Auth clerk must follow up on the process
- Check received authorization prior to start of treatment
- Responsible for re-auths or/and adjustments
- Upkeep of stats
- Upkeep of recorded data
- Prompt and accurate process
- Minimal delays for excellent private patient care
- Availability of recorded documents when needed as proof
- Smooth workflow

**Patient care and rendering of a quality service**
- Assist with telephonic queries
- Feedback to multi-disciplinary team regarding auth process
- Hands-on problem solving and assistance with any queries
- 2 Years in Medical Reception;
- Knowledge of ICD 10 coding and oncology background