Creditors Clerk

**Purpose of the Job**:
The Creditors Clerk is responsible for accurately capturing, reconciling, and preparing supplier accounts for payment according to established Supplier Agreements. This role is involved in various stages of the supplier accounts process, including invoice capturing, payment processing, managing debits and credits, and daily reconciliation of payments against invoices and associated adjustments. Additionally, the Creditors Clerk supports suppliers by addressing account-related queries, handling payments and statement issues, and facilitating effective communication with suppliers and third parties, including sending payment confirmations and relevant reports.

**_ Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included._**

**Job Objectives**:

- Perform various aspects of the end-to-end supplier accounts cycle at various times, including but not limited to capturing invoices, processing invoices for payment, processing debits, and credits, daily reconciliation of payments processed in relation to invoices processed for payment, and associated debits and credits for processing.
- Ensure timely cash flow requests to meet payment deadlines.
- Perform statement matching for accurate reconciliation.
- Update references before processing payments for specific suppliers.
- Reset and reverse payments as needed (often due to bank detail changes).
- Load and verify bank details.
- Support setup for new vendor accounts.
- Upload payment confirmations and remittances on the B2B portal.
- Respond to daily supplier queries related to accounts.
- Create and post journals to adjust rebate claims as required.
- Process non-stock items for various suppliers.
- Assist stores with GRV adjustments and unpaid invoice queries from all suppliers.
- Compile and distribute uncaptured invoices to pharmacies and stores.
- Share claims lists in advance of payment deadlines.
- Send monthly duplicate invoice reports to suppliers.
- Record monthly accruals.
- Distribute expense invoices to stores for approval.
- Create purchase orders and process expense invoices for specific suppliers.

**Qualifications**:
**Essential**
- Grade 12

**Desirable**
- Accounting certificate, diploma, or equivalent.

**Experience**:
**Essential**
- +1 relevant work experience in a creditors clerk, financial, administrative, or similar role.
- Solid knowledge of Microsoft Office 365, with a focus on Excel skills.
- Working knowledge of creditors documents e.g. statements, invoices, remittances, EFTs.

**Desirable**
- Accounting package exposure to SAP.
- Additional exposure and understanding of the below areas will be considered as highly beneficial:

- Procedures and risks related to payment processes.
- Basic knowledge of reconciliation
- Accounting, debtors & creditors knowledge
- Internet banking
- Exposure to and an understanding of corporate and retail orientated environments.

**Knowledge and Skills**:

- **Administrative Support skills-** someone who knows the requirements to control and process departmental data and documentation. Ability to use the systems applicable to an office environment. Knows the appropriate administrative processes and procedures, including the maintenance of files and records.
- **Self-motivated** and** driven** with **strong integrity** - **take accountability** for actions and mistakes.
- **Working with people** - friendly personality with the ability to build trusting relationships with suppliers and other stakeholders.
- **Teamwork** and **positive partnerships** - a strong team player and partnering skills.
- **Working with numbers** - comfortable with numbers and reconciliations.
- **Planning and organising, operational efficiency** - someone who can spread themselves across multiple tasks simultaneously by working smartly, efficiently, and effectively. Diligently staying on top of the details and understanding how they fit into the big picture.
- **Time management** - ability to prioritise a high volume of activities simultaneously.
- **Attention to detail** - able to spot mistakes in own work and the work of others.
- **Strong communication** - ability to communicate effectively and clearly and to use discretion regarding what information needs to be shared with various stakeholders, including problem reporting to management
- **Writing and reporting skills** - understands the importance of accuracy, succinct messaging
- **Adapting** and **responding** to** change** - able to work under pressure and in a fast paced, changing environment.
- **Creditors knowledge**:

- with an ongoing growth and learning mindset.