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Key Account Manager
2 weeks ago
Our Client in the FMCG industry is looking for a Key Account Manager to join their exciting team in Rustenberg.
**Salary and Benefits**: Negotiable
**Duties and Responsibilities**:
- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clients complaints.
- Acting as the main point of contact between key clients and internal teams.
- Supervising the account teams assigned to each key client.
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients needs are met.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
**Key Skills**:
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.
**Qualifications**:
- Bachelor's degree in business administration, finance, sales, or related field.
- Proven experience in key account management.
