Intern: Learning and Development

**Who are we?**

Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.

**What will you do?**

**Purpose of the Role**:

- The Learning & Development Graduate Intern will support the L&D team in the design, delivery, and evaluation of training initiatives to enhance employee development and organizational performance. This internship offers a unique opportunity to gain hands-on experience in the L&D field, contributing to strategic learning projects while developing professional skills.
- The role reports to: L&D Manager / Learning & Development Specialist

**Key Responsibilities**:

- Assist in the analysis, design, development, and delivery of learning content
- Support the coordination and logistics of learning interventions, including scheduling, venue arrangements, and communication.
- Build learning frameworks in line with business needs
- Contribute to the administration of learning management systems (LMS) and e-learning platforms.
- Participate in the evaluation and analysis of training effectiveness and learner feedback.
- Assist with the creation of reports and presentations on learning metrics and program outcomes.
- Engage with stakeholders to gather learning needs and assist in aligning L&D strategies with business goals.
- Provide general administrative support to the L&D team, including maintaining training records and documentation.

**What will make you successful in this role?**

**Requirements & Qualification**:

- Recent graduate with a degree/diploma in Human Resources, Learning & Development, Education, Psychology, or a related field.
- ODETDP Certificate will be advantageous
- Passion for learning and development with a keen interest in instructional design and adult learning principles.
- Strong organizational and project management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with learning management systems (LMS) and e-learning tools (advantageous).
- Ability to work independently and collaboratively in a dynamic environment

**Knowledge and skills**
- MS Office

**Core Competencies**
- Attention to detail and accuracy.
- Adaptability and willingness to learn.
- Analytical thinking and problem-solving skills.
- Team player with a proactive approach.
- Cultivates Innovation
- Client Focus
- Benefits of the Internship
- Practical exposure to L&D strategies and operations.
- Mentorship and professional development opportunities.
- Networking within a corporate environment.

**Personal Attributes**
- Plans and aligns - Contributing dependently
- Communicates effectively - Contributing dependently
- Action orientated - Contributing dependently
- Optimises work processes - Contributing dependently

**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

**Core Competencies**
- Being resilient - Contributing dependently
- Customer focus - Contributing dependently
- Collaborates - Contributing dependently
- Cultivates innovation - Contributing dependently
- Drives results - Contributing dependently

**Turnaround time**

**Our commitment to transformation**

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.