End User Computing Technical Administrator
2 weeks ago
**What you will love doing in this role**
**Firewall administration**
- Establish the needs of users and monitor user access and security
- Troubleshoot and resolve problems in the following areas: Firewall policy, routing, ipsec VPN.
**Switch/LAN administration**
- Have a working knowledge on Vlans, LACP, STP, ACL's, Ip subnetting, dhcp, dns and address translation.
- Troubleshoot and resolve problems in the following areas: Cable problems, incorrect VLAN assignments, Network loops and routing.
**Wireless administration**
- Have a working knowledge on authentication methods, interference, frequencies, and managed as well as unmanaged access points
**General network maintenance**
- Provide proactive performance monitoring, and capacity planning for future network growth
- Control access permissions and privileges
- Monitor capacity and performance, troubleshooting, and proactively resolving a wide variety of problems
**Desktop support**
- Support Showroom users with Desktop and printing related issues
**What you’ll need to do this role**
- Grade 12/Matric/NQF 4
- Network and end-user support A+ and N+ certification
- Minimum of 5 years of experience in a similar role
- Willingness to travel within the assigned region.
- A valid South African driver’s license
**Behaviors we love**
- Wow my **customer**
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as?**my own**
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a **team**
- Be helpful
- Be inclusive
- Find the fun
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