Customer Operations Administrator

1 week ago

Parow, South Africa PEPKOR Installations Full time

**POSITION: Customer Operations Administrator**

**DEPARTMENT: Operations**

An exciting opportunity has become available in the Pepkor Installations business. If you are customer focused this exciting opportunity is for you

**PURPOSE OF THE POSITION**

To coordinate administrative tasks pertaining to the customer, handling and solving customer queries. The position is based in Parow.

**KEY RESPONSIBILITIES**
- Creating and coordinating quotations
- Managing new stock, projects and roll outs
- Reading / understanding / Interpreting of all store plans
- The dedicated contact person for the customer (ie one-stop shop)
- Coordinating with planner on all internal order requisitions for client
- Supplier relationship building

**JOB INCUMBENT REQUIREMENTS**
- Grade 12
- 2-3 years customer service experience within an operations environment
- Strong organisational skills, ability to juggle various tasks and prioritise
- Strong administrative and customer service skills
- Have a flair / understanding for space planning, cost efficiencies and design principles -Bilingual (English & Afrikaans) would be advantageous
- Computer Literacy: G-Suite / MS Office Intermediate Level / CAD
- Competencies required**: Problem solving; attention to detail; customer service orientation; stress tolerance; communication; building and maintaining relationships

Application Deadline: 2024/11/08

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