Pre - Owned Vehicle Sales Executive Kia South Africa (Pty) Ltd - Imfrg Nelspruit

2 weeks ago

Nelspruit, South Africa Motus Corporation Full time

Job Description:
Specific Role Responsibilities

Processes and governance:

- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Finance:

- Execute work activities effectively and efficiently in order to prevent financial losses

Qualifications and Experience:

- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license

Skills and Personal Attributes:

- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity

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