Contract Manager

7 days ago


Johannesburg, South Africa CA Global Headhunters Full time

**Reference Number**: CMDS

An opportunity with a large logistics company has arisen for a high caliber Contract Manager to manage logístical requirements for our client in the Gauteng region.

**Responsibilities**:
New business development
Effective management of operational processes and contracts/service
Develop and maintain procedures which relate to day-to-day operational requirements
Ensure proper routing of deliveries and scheduling of vehicles to achieve delivery targets as per customer requirements.
Monitor fleet constantly to ensure effective utilization and compliance with customer requirements
Optimal usage of fuel
No unnecessary route deviation
Ensure adherence to procedures pertaining to customer requirements relating to operations, commercial and sales requirements
Loading and offloading procedures (as per client requirements) Measure performance on KPI monthly and share with customer in monthly KPI meetings
Safety and security standards -Ensure compliance and measure performance to customer specific requirements on this KPI and share with customers in monthly KPI meetings
Optimal allocation of vehicles and staff - Ensure key accounts are adequately services with required capacity
Identify, implement and maintain site/ depot specific requirements as per legislation, policy and customer requirements
Effective customer relationship management
Undertake effective client relationship management regularly and structured daily, weekly and monthly interaction with key accounts
Including client entertainment when necessary
Audit the quality of service provided through personal interaction with the customer on an ongoing basis and timeous corrective action is taken when required
Report weekly on kilometers - Daily kilometers travelled per contract
Rectify problematic operational issues arising
Manage housekeeping, safety and quality by ensuring that all housekeeping audits are conducted regularly, and that corrective action is taken if required. This includes condition of the vehicle, appearance of drivers, appearance of offices, manage accidents and insurance, effective Performance management, correct performance when required and discuss problem areas and discuss possible actions that can be undertaken

**Requirements**:
5 years minimum experience in a Logistics and Supply Chain management environment
2 - 3 years as a contract Manager
A tertiary qualification or an equivalent qualification
Tanker experience is essential

Dylan Smuts

Recruitment Excutive

Banking and Finance


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