Property Office Manager

2 days ago


Strand, South Africa Latitude Resource Full time

An opportunity to join a well established Property Company based in Helderberg is seeking to employ a Property Office Manager to join their team on a permanent basis.

**Key Performance Areas (KPI’s)**:

- Implement a culture of high performance.
- Manage staff retention and performance.
- Client satisfaction is primary goal.
- To manage customer relationships with all Clients.
- Establish and manage business goals.
- Manage the performance of the business and the personnel in terms of specified Key Performance Areas, as well as personnel’s KPI’s.
- To comply with legislation relating to the Industry/Property Administration Business (ie. Sectional Titles Act, CSOS, STSMA and other relevant acts).
- To implement and improve on current strategies and systems to provide sustainable, stable, timeous performance delivery to clients.
- To manage the performance, train, develop and retain the employees to achieve above objectives as well as ensuring a high performance culture.
- Manage and achieve Income growth and Expenses related targets, in order to achieve profitability targets for the business unit, as agreed annually.
- Attend to, and conclude new business enquires and present quotations for new business contracts with potential clients.

**Other Responsibilities**:

- Staff management
- HR Compliance
- Customer liaison
- Review clients customer satisfaction annually
- Liaise with Trustees and resolve performance issues/queries
- Liaise with Attorneys and Auditors where applicable
- Staff training, competency and compliance
- Legislation compliance

**Requirements**:

- 5 - 7 years Portfolio Management (Sectional Title) experience.
- Previous management experience in a similar Industry
- Degree or other professional qualification would be advantageous
- Strong financial knowledge and experience is essential and a good understanding of financial systems and controls.
- Personnel leader and experience in leading personnel.
- Good judgement and strong decision making skills.
- Presentable, neat and professional.

**Salary**:R28k - R32k per month, dependent on skills and experience

**HOW TO APPLY**
- Ensure you meet all the requirements
- Complete all the requested information below
- Remember to attach your CV



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