M365 Technical Support Specialist

1 week ago


Johannesburg, South Africa Upwork Full time

**Company Description**
Company Description

One of Upwork's largest clients, a **fortune 500 technology company**, is in search of a self-driven, engaging** English speaking M365 Technical advisor** consultant with knowledge of M365 products.
- These questions will come through chats and phone calls.

**Qualifications**
- Advisory or technical implementation experience
- Strong consultative skills in a Microsoft 365 environment
- MVPs, MCTs, MCSAs, MCSEs certifications are highly preferred but not mandatory.
- RAVE experience (a plus but not required)
- ** Device Requirements** (a live verification will be conducted to ensure the following requirements are met prior to the start of the engagement):
Device Specifications:

- Computer that is not joined to another company’s domain, neither managed by any remote management - inventory systems or tools
- Windows 10 Pro (latest updates installed)
- Minimum of 8 GB RAM (16 is recommended)
- Core i3 processor (i5 is recommended)
- Minimum of 256GB Hard disk (256 SSD is recommended)
- LAN (local access network) required
- For security requirements, freelancers will not connect to the provided systems and tools

using WiFi.
- A minimum of 25 Mbps download speed & 10 Mbps upload speed
- No 3rd-party antivirus software installed
- Media devices that are Teams compliant
- Microphone/headset with background noise canceling (not a phone headset)
- Webcam, preferably compatible with Windows Hello Technology



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